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| Q:What is your return policy? |
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| A:If item is damaged during shipping you can return it within 7 days for a refund or exchange it for a similar item. Please let us know ASAP if you receive a damaged item. |
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| Q:Do you combine shipping? |
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| A:We will combine shipping costs if you purchase multiple items from us. We base combined shipping costs on the actual weight of the items to ship.
We can give you a quote if you let us know the items you would like and the Zip code or Country where the items will be shipped. |
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| Q:When can I expect my order to arrive? |
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| A:Shipping times for items shipped USPS:
1st Class: 2-5 business days
Priority Mail: 2-3 business days
Parcel Post: 2-9 business days
Media Mail: 2-9 business days
Express Mail: overnight to most areas |
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| Q:How much is the Shipping and Handling Charge? |
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| A:You will have several shipping choices for each item shipped. Toward the bottom of each listing under "Shipping and handling" you will be able to see the shipping options available and the cost. |
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| Q:Do you ship internationally? |
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| A:Yes. We will ship internationally using either USPS or UPS. You will have several shipping options for each item. |
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| Q:What is Cold Cast Bronze? |
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| A:Cold-Cast Bronze or Bonded Bronze as it is sometimes called, is actually made of a polyester, epoxy or another resin. Bronze powder and paints are used to achieve the bronze appearance. Marble dust can also be added to the resin to achieve a marble look, hence bonded stone. |
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