All small parcels are sent 2nd class. This service takes 3 - 5 working days. 1st class is available for extra cost.
Our cut off time is 2 pm for same day despatch.
After this time your order will be despatched the following working day.
For larger/heaver items we use a courier. This service includes tracking and takes 3 - 5 working days.
All orders placed over any Bank Holidays will be posted the following working day.
Any returns must be returned to us WITHIN 7 days from purchase.
Please return with your E-bay I.D. and include the reason for return.
If your purchase is faulty, please return to us for inspection.
For information and our rosettes return policy please see our postage and returns policy pages.