Question. How often do you ship and when can I expect
my item?
Answer. We ship five days a week and sometimes on Saturdays when volumes are high.
Typically, your item ships within 24 hours of payment and is guaranteed to ship
within 48 hours. We send most packages via US Mail First-Class, so your item will
arrive in 2-5 days after the package leaves our store.
Question. Do you offer custom framing on any of your products?
Answer. No. However, we do offer select products which have been pre-framed and
matted. For a list of these products, please (click
here).
Question. Does your company use an acid-free archival process?
Answer. Yes. All products sold by American Patents have been manufactured with
commerical grade acid-free paper - thus enhancing their value as art.
We carefully enclose our products in re-sealable archival preservation bags, and
ship them to you in premium packaging to protect your investment.
Question. Will American Patents do research to find a particular patent?
Answer. Yes. American Patents actively engages in projects to support your needs.
All requested items will be listed for easy purchase in our eBay store. This will also
provide both parties with a record of the transaction. Send your request
to sales@americanpatents.net.
Question. What is your return policy?
Answer. Your satisfaction is always guaranteed. If for any reason you are unsatisfied
with your purchase, we will gladly refund your full purchase price, less shipping
costs. If the product is ever damaged in transit, we will quickly rush a replacement
to you at no additional charge.