Shipping Information

We ship primarily to countries in these three regions: (i) Asia Pacific; (ii) North America; (iii) Europe.
If your country falls outside these regions, we might not be able to ship to your country. Please check with us.
 
When choosing your shipping method, please remember that cost varies by type of service and destination country. We offer these two options:

• Expedited Shipping. (EMS)
   - Door-to-door delivery averages 2 to 5 business days from our door to your door.
   - Travels with priority over all other types from Japan. 
   - Tracking number included.
   
• Standard Shipping (SAL) (aka Economy Air) 
   - Does NOT include any type of tracing/tracking or insurance.
   - Door-to-door delivery averages 2 to 6 weeks.
   - Departs stand-by on a space available basis within and from Japan. Becomes normal mail in the buyer's country.

Please choose your shipping method wisely by considering all factors like delivery time, value of items, and product availability. For example, if waiting a month is unacceptable to you, do NOT choose SAL.

Please note that shipping prices indicated on all Anime Artbooks' auction and store items are for Standard Shipping (SAL) only. Please ask a for quote if you wish to ship by Expedited shipping.
  
If an item is extremely fragile, truly rare & expensive, or simply too large for Air/SAL (exceeds size/weight restrictions), we may require EMS. Size restrictions may limit us to EMS if you combine large items. 
 
If you purchase multiple items, you might be eligible for a discount off each additional item's S&H fee.

• Standard Shipping (SAL) and Other Shipping (Air Mail) must be manually calculated by us according to each order's weight. Please ask for a quote if you are unsure of shipping cost.

IMPORTANT INFO ABOUT INT'L SHIPPING/TOTAL DELIVERY TIME 
International mail simply can't be compared to domestic. Delays do occur from time to time. For some countries (like Italy & Canada), delays are common. Delays can occur for many valid reasons, such as bad weather at a major air hub, national holidays in your country, Japanese National holidays, canceled flights, mechanical failure, routing errors, inbound/outbound national security checks, weekends, customs and border clearance, etc. Major events that impact transport, natural disasters, or global security can delay mail upon entry into your country. Also, processing time for items from our supplier can differ greatly depending on availabilty and stock, ie most items are processed and shipped in 48 hours but others may take up to a few days or even 2-3 weeks. Please consider all factors when ordering from Japan.

If your country is experiencing heightened security at the time of shipment, please be patient and allow a few extra days for your parcel to clear your country's border. Border delays are caused by anti-terrorism measures put in place by your government. We apologize for any inconvenience caused by any unfortunate delay in transit.

Payment Methods

Anime Artbooks accepts payment by Paypal and Credit Cards. Credit/debit card funded paypal payment is also accepted  :

Direct Paypal payment 
 - Please send payment to my Paypal account at vong@playwithlight.com.
  

Credit Card Payment 
 - Please notify me that you will be paying by credit card, and I will send you an invoice by email.