30-Day Exchange and Return Policy
We have an unconditional 30-Day Return and Exchange Policy. You may return the item for a refund or an exchange and there are NO RESTOCKING FEES. Here’s our quick and easy return/exchange process.
Step 1 – Check your Order
- Item condition: Item(s) presented for exchange or return must be in unused and original condition.
- Time line: Item(s) has to be received by us within 30 days from the moment you opened the delivered package.
Step 2 – Obtain an RMA Number
You must contact us for a Return/exchange Merchandise Authorization (RMA) number.
There are two ways to contact us:
- Send us a message by clicking here.
- Give us a call at Toll Free Number 877-714-6222.
Step 3 – Pack and Ship the Item
- Pack the item with everything that came with it such as the case, cleaning cloth, booklets/cards, etc.
- Write your RMA number on the box.
- Ship the item out via trackable method of shipping with signature confirmation.
- Buyers are responsible for all return shipping charges.
- We are not responsible for any lost or undelivered packages.
Step 4 – Wait and Receive your 2nd Item or Refund
- We will process your refund or send out the second item after receipt and inspection of your package.
Questions or comments? We welcome your inquiry! Click here to contact us.
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