Here at Autovinyl Solutions, we strive to ensure 100% satisfaction for each and every one of our customers.
That's why we offer a 14-day 100% money-back guarantee on all eBay orders. If your item isn't just as you wished, simply send it back to us and we'll refund or replace your item. Please note that all returns must be authorized by our Customer Service department.
Because we offer free shipping on many items, the buyer will be responsible for the cost of return shipping in most cases. However, if the reason for return is due to a shipping error or product defect, call us, and we will provide you with a prepaid shipping label. Contact us if you have any questions.
All Returns will incur a 20% restocking fee. Products that were damaged or defective are excluded. Please note that items must be completely intact, with all original parts and packaging, in order to be eligible for return or replacement. Please inspect all items before installation. Partial Items, and installed items will not be eligible for a return.
Autovinyl Solutions Returns Policy as outlined below: When the item isn't as described:
If a buyer returns an item because it's not as described, arrives damaged, or is missing parts, then our refund to the buyer equals: Total purchase price (cost of the item, and any sales tax paid by buyer)
+ Original shipping (if paid for by buyer)
= Total refund
In these situations, there is no restocking fee and the buyer will be refunded all return shipping charges.
All other returns:
If a buyer returns an item for any other reason, including when they change their mind about a purchase, our refund to the buyer equals:
Total purchase price (including the cost of the item, any other charges, and any sales tax paid by buyer)
- Restocking fee, of 20%
+Original shipping, if buyer paid original shipping
= Total refund
In these situations, the buyer will pay for the return shipping charges to Autovinyl Solutions
Autovinyl Solutions, has no expressed warranties beyond the stated warranties of the product manufacturers. Under no circumstances shall Autovinyl Solutions be held liable for any labor cost incurred from any defective products warranted by the product manufacturers.