Frequently Asked Questions 
Got questions? Want answers? This is the place you'll find them. If you've got a question that isn't answered here, please contact us and we'll get an answer for you. Then we'll probably add your question to this list!
- How can I find my exact size in your store?
- Your prices seem low, what kind of quality can I expect?
- Do you only sell your organic body jewelry in pairs?
- So all of the prices in the store are for a pair?
- Using Steel or UV makes my piercings smell bad, is it true that wearing organics dramatically reduces this problem?
- Will organic body jewelry also reduce “Ear Cheese”?
- Where do you source your wood from, does it come from a sustainable source?
- Where do you source your horn and bone from?
- How do I stretch my piercing?
- My piercing is not healing well – can you advise?
- Can I wear organic body jewelry in a new piercing?
- Which oils do you recommend for organic body jewelry care?
- Do you sell wholesale?
- How do I measure organic body jewelry?
- On average, how long are your plugs?
(1) How can I find my exact size in your store?
Best way is to search for your size is in MM - not inches. If you are at 3/4" for example this is equal to 19mm. Go to Store Categories on the left and click on See all items in this store. Now at top left you will see Store Search. Type 19mm into the Store Search box. Tick the small Titles & Description box just below the search box. Hit the search button and all the listings which mention 19mm in them will come up. If you are not sure of your size in MM just check our sizing guide in the store.
(2) Do you sell your organic body jewelry only in pair?
Yes only pairs - no singles – if you’d like singles please contact us.
(3) So all of the prices in the store are for a pair?
Yes – all stated prices are for a pair.
(4) Using Steel or UV makes my piercings smell bad, is it true that wearing organics dramatically reduces this problem?
Yes absolutely, organics allow the body to "breathe" so the piercing is much less likely to smell as it might with other materials.
(5) Will organic body jewelry also reduce “Ear Cheese”?
Yes again, through personal experience we have found a big reduction in “ear cheese” by using natural wood, horn, bone, shell or stone organics.
(6) Where do you source your wood from, does it come from a sustainable source?
All the wood for our body jewelry comes from sustainable sources. We love the feeling of organic body jewelry but we’re not prepared to kill the planet to make a buck producing and selling it.
(7) Where do you source your horn and bone from?
Both the horn and bone we use comes from Asian Water Buffalo [Bubalus bubalis] No animals are ever killed we use only horn and bone from animals which have died from natural causes.
(8) How do I stretch my piercing?
There's already a great post that explains how you can stretch your piercing over at the Bodyartforms website forum. Rather than repeat what they've written, just head on over to read How do I stretch my piercing? for some great info.
(9) My piercing is not healing well – can you advise?
We recommend checking with the Association of Professional Piercers website for some good info. Here are a couple of good links: -
Association of Professional Piercers - Body & Facial Piercing Aftercare Guidelines
Association of Professional Piercers - Body Piercing Troubleshooting
(10) Can I wear organic body jewelry in a new piercing?
We recommend wearing organics in healed or dry piercings only.
(11) Which oils do you recommend for organic body jewelry care?
Vitamin E, jojoba, olive, peanut or mineral oil work really well and should be applied before use and periodically when your jewelry is stored in a cool place.
(12) Do you sell wholesale?
Yes – minimum order is $200 please contact us for details.
(13) How do I measure organic body jewelry?
Always measure the diameter of organics at the wearing surface which for example is the largest measurement on a curved shape (hook, spiral etc) that can be used. Flared plugs are also measured at the wearing surface, not the flared ends. All of the diameters mentioned in our shop are measured on the wearing surface of the jewelry.
We get many customers complaining that the jewelry they received is the wrong size but in fact it is not. What normally happens is they either don't know how to measure organics correctly or they have purchased from another supplier for instance a pair of 1" plugs which are in reality 1 1/4". When the correctly sized 1" pair they have purchased from us arrives they believe we have sent them plugs which are too small.
PLEASE be sure of your size before ordering and measure your jewelry properly when it arrives and if your not sure how to measure them then have your piercer measure them for you before letting us know they are incorrect size.
PLUGS AND TUNNELS ROUND :
Gauge - measure the diameter of the plugs or tunnels at the middle of the wearing surface.
Wearing Surface Length Double Flared Plugs - measure from flare tip to flare tip.
Wearing Surface Length Single Flared Plugs - measure from O-ring to flare tip.
Wearing Surface Length Straight Plugs - measure from O-ring to O-ring.
TEARDROPS AND OVALS : To get a quick idea of what gauge Teardrops and Ovals are measure top to bottom and then side to side. Add these measurements together and divide by 2 = gauge. This method is quick and easy though it may be a millimeter or so out as it does not take into account the different shaped curves of Teardrops and Ovals. To measure Teardrop and Oval plugs accurately you must measure the circumference of the wearing area.
As an example take a 3/4" teardrop plug [19mm] and a piece of string – run the string around the actual wearing area holding one end of the string and loop it around the wearing area.
Mark off with a pen where the string comes back around and meets the end.
Now measure the string’s length on a ruler and you have the circumference – a 3/4 [19mm] plug is 60mm in circumference for example.
Here is an easy to use Circumference Calculator so that you can check the size of any teardrop, oval, triangle, round plug etc by measuring the circumference. http://www.athropolis.com/popup/c-circ2.htm
WEARING SURFACE LENGTH - measure Flare Tip to Flare Tip.
SPIRALS, TALONS, HOOKS, UBOLTS, TAPERS, PINCHERS, TWISTS etc.
Gauge – measure at the largest part of any of these shaped organic body jewelry. The largest diameter is always where the jewelry is worn in the ear, septum etc
We recommend using a Vernier Caliper to measure your jewelry.
(14) On average, how long are your plugs?
Plugs up to 00g are 7/16" length and gauges larger than 00g are 1/2” measured from flare tip to flare tip – if you need a pair longer or shorter than this let us know and we will make them for you.
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