We have a friendly and dedicated customer services team just waiting to answer any question you might have.  Please use the "Ask Seller a Question" button if you have a query about a particular auction.  Alternatively you can email us at bargainsdirectuk@btinternet.com .  We will reply as fast as we can during office hours.  We're sorry, but we're unable to get back to you in the evenings or at weekends.

We always despatch our items using a safe, secure, trackable service.  For gift vouchers this will either be Royal Mail Special Delivery or Recorded depending on the value of the vouchers.  For other items we use either Parcelforce, Royal Mail or a specialist courier.