We offer a 100% money-back guarantee if item not as represented. Shipping of return buyers responsibility. Must have mutual feedback prior to refund arrangement. Items must be returned within 3-7 days. Payment within 10 days or buyer forfeits. Forfeits will be reported to ebay. Paypal accepted, signatures required. Will combine shipping on multiple items ordered. Seller not responsible for breakage if buyer doesn't buy insurance. Shipped USPS regular or priority. If paid by personal check, item will be shipped after personal check clears. Shipping rate includes domestic shipping rates plus cost of packaging.