All sales are final, we do not offer refund/exchange as all items are checked before mailing before being dispatched. Small order will be marked as "GIFT" during shipment. Large order will be ship as merchandise or merchandise sample. Buyer will be responsible for duties, if any. We only ship to Confirmed Paypal Addresses. No exceptions apply! Payment must be received within 3 days. We only accept Paypal payment. Thank you.