Hi, Dear valued customer,
Nice day to you!
Thank you for your kind contact.
I am so sorry for that i can't reply your message at this time.
because The Chinese traditional new year is coming and we will have a long holiday from Jan 8th to Feb 3th. I am so sorry for the inconvenience. and i will reply you at once as soon as I come back to work at Feb 3th.
During this time, please don't leave us negative or neutral feedback or low stars. if there are any problems, we will solve it for you at once when i come back to work at Feb 3th. thank you so much for your kindly understanding.
And we are not able to send anything out during this time.We will handle your orders when they come back to normal on Feb 3th.Please dont worry about it.
Sometimes your products may have a delay because of customs issues.Or they may have suffered damaged when you receive in the rude handling of the post office.But we cant follow the problem and further resolve for you without your notice. So please contact us instead of any actions.We will handle it for you once we come back to work.
Sorry for all the inconvenience!
Thank you so much!
have a nice day,
with best regards