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Please see below for answers to commonly asked questions.  

How do I contact you?

Our corporate offices are located in Kent, WA. Office hours are 8:30 am to 5:00 pm Pacific Time Monday through Friday.

Phone: 1-877-bidadoo or 206-442-9000
Fax: 206-442-9020
Email: auctionservices@bidadoo.com
Web: http://www.bidadoo.com

Do you charge sales tax?

We are required to charge sales tax in Arizona, California, Colorado, Texas, Utah, and Washington state. We accept resale permits for all states. Please fax your resale permit to 206-442-9020.

How much time do I have to pay for an item I won?

Unless otherwise noted, our standard payment terms listed in every auction state that items must be paid for within 4 calendar days of auction end.

How much time do I have to pick up an item I won?

Unless otherwise noted, our standard pickup terms listed in every auction state that items must be picked up within 14 calendar days of auction end.

Do you offer financing?

bidadoo does not offer financing directly, but through a partnership with Pinnacle Capital we are able to offer flexible financing options.  Pinnacle Capital knows what it takes to get auction deals done fast and has facilitated several millions of dollars in online purchases. Get a pre-approved line of credit set-up before you place a bid to confirm your buying power. Click here to apply and to learn more about Pinnacle's financing products.
Pinnacle offers:
  • Flexible financing
  • Application-only up to $75,000
  • Financing for new and used assets
  • Equipment Finance Agreements
  • Seasonal skip payments

How do I become eBay ID Verified?

If you are planning on bidding $15,000 or more on any item, you must be eBay ID Verified prior to bidding. eBay contracts with a third party company to confirm your identity by cross checking your contact information against consumer and business databases. The information you provide to eBay and the third party company is used for verification purposes only. The ID Verify process is not a credit check and has no effect on your credit rating. In addition, this process helps maintain the integrity of the platform - people and businesses must bid using their true identity. Click here to become eBay ID Verified.