Q. Will you offer support and or communications after I purchase from you? A. We here at BidsnBins believe Customer Satisfaction is Always TOP PRIORITY. We will do our best to respond all questions or concerns with 24 hours. Q. Do you accept returns or exchanges? A. We will accept returns or exchanges on most physical item only on the basis that you are not satisfied for reasons such as an item was not described correctly in listing. Item/items arrived and are not functional with no apparent damage. Q. Do you accept returns or exchanges on Cosmetics? A. All Cosmetics sales are final due to health reasons. Q. Will give a refund on domains or websites? A. All Domain and website sales are final. Q. How do I go about requesting a refund or exchange? A. You must notify us of your desire to return your purchase within 7 days or receipt; it must arrive here within 15 days of our ship date to you. Returned items must be the same item in the exact same condition as originally shipped. Returns must be shipped insured. Q. How much will I be refunded? A. Refunds are for the final eBay item purchase price only, less a 10% restocking fee. Shipping costs, insurance, and handling charges (if any) are non refundable. Q. Whats the best way to contact you? A. For fastest response please contact us via ebay message or email us at sales@bidsnbins.com