Bread Crumb Link

bobdjukic2

  
RESOLVING DISPUTES AND PROBLEMS: We treat all customers with due respect and courtesy

OUR REFUND POLICY:

 

♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫

 

WE OFFER UNCONDITIONAL MONEY-BACK GUARANTEE WITHIN 7 DAYS FROM THE DAY OF THE RECEIPT OF THE MERCHANDISE, NO QUESTIONS ASKED. YOU CAN REQUEST A REFUND FOR ANY REASON WHATSOEVER WITHIN 7 DAYS OF THE RECEIPT.

 

The only restriction to our full money-back guarantee is one item per customer per order. In other words, if you buy, say, four items from us, you will not be allowed to return all four, but only one (no bulk refunds will be allowed), UNLESS more than one item is defective or unsuitable for use, in which case all defective or flawed items will be eligible for a full refund. .We consider "defective items" to be those having a fatal flaw making it unsuitable for use, such as:

 

(A) Undisclosed crack or fatal warp in the vinyl;

(B) Serious defect in manufacturing or workmanship

(C) Skipping during the playback which we did not notice, disclose or describe beforehand, or:

(D) Undisclosed thermal (heat or sunlight) damage causing excessive surface noise.

 

For the purpose of our refund policy, no other deficiencies will be defined or acceptable as "defects": the scuffs, scratches and abrasions on the CD's or vinyl's surface, if any, are ALWAYS noted and described in our auctions to the best of our ability, and they are NOT considered to be defects.

 

We do not know how the purchased item will sound when played by the buyer. We can only make reasonable inference on the record's condition based on its visual appearance. The bidders should be cautioned that every bid carries a risk that the purchased item will underperform, or play worse than its visual grade may indicate. In addition, play-grading standards are utterly subjective: one man's light, tolerable surface noise is another man's unbearable, degrading clatter.

 

Our grading standards are not subject to dispute or debate, either during or after the auction. Bidders who have any doubts that our grading is up to their standards should either seek clarification from us while the auction is still in progress, or refrain from bidding altogether.

 

The bid placed on any of our eBay auctions signifies that you have read our terms and conditions, this web page included, and that you agree with our trade terms and policies.

 

We WILL inspect all returned items for any alleged defects.

 

For all other disputed items and claims we MAY at our sole discretion decide to grant a refund, BUT ONLY as a credit toward the buyer's next bid or purchase; Sorry, we cannot refund return postage for returned items except in cases where the returned item has a defect; only the NET amount of the bid will be returned. Still sealed items MUST be returned sealed in order to be eligible for a refund !

 

 

♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫

 

 

IMPORTANT UPDATE OF OUR SALES AND REFUND POLICIES:

 

STILL SEALED ITEMS: In most cases we do, in fact, know for sure that still sealed album contains original, first pressings inside (where we are not sure we will so state). In many cases, we will specifically elaborate and document why we feel the still sealed album is the first pressing. However, our refund guarantee for still-sealed albums applies ONLY to those albums that are RETURNED to us as STILL SEALED.  If you have any doubt that what we have shipped you is the original, first pressing, PLEASE do NOT open the album and return it to us in the same condition it was shipped. Once opened, the deal is consummated and the album is officially yours IRRESPECTIVE of what pressing or condition you find inside. We will UNDER NO CIRCUMSTANCES provide refund if the buyer disingenuously claims that the sealed item contains something else inside. In essence, you can count on our good-faith appraisal of what we believe you will find inside, but – sorry – we are not clairvoyant. There is an element of risk involved in purchasing still sealed items – particularly those older than 30 years. YOU, the bidder, bear this risk solely and exclusively.

 

 

♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫♪♫

 

 

FOR OTHER INFORMATION ABOUT OUR SALE POLICIES CLICK ON THE LINKS BELOW:

 

OUR VOLUME DISCOUNTS AND POSTAGE REBATES OUR GRADING POLICY ITEMS WE DO NOT GRADE HOW TO ACKNOWLEDGE WINNING BID OR RESOLVE A DISPUTE OUR PAYPAL “CHARGEBACK” POLICY ACCEPTABLE PAYMENT METHODS OUR REFUND POLICY POSTAGE RATES AND DISCLOSURES  PAYMENT DEADLINES FREQUENTLY ASKED QUESTIONS (FAQ)

 

 

© 2001,2007 MDJ. All rights reserved.