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Return Policy
BRANDS-2000 LLC strives to offer its customers the highest quality of service, promptly and efficiently !!!
1. If you changed your mind and decide you want to return the products without a reason, Please email us within 24 hours of receipt of your order to: info@brands-2000.com. You may return it within 7 days of the original delivery date for a full refund minus shipping charges and minus 25% restocking fee. Each item must be returned in its original condition, meaning that it has to be unworn and unaltered, including but not limited to watches not being re-sized. It also has to be sent back with its original box - via fully insured shipment - and all paperwork intact. "Original condition" means that it must have no scratches, marks, or blemishes, and that its tags and protective stickers have not been removed. Note that dings and scratches will happen even if a watch has only been worn for a few hours. If you need to return an item, please email us at info@brands-2000.com - Please be sure to include the following information: Order #, Item #, Item name, Daytime and evening phone number - We will send you a return merchandise authorization (RMA) number and further instructions.
2.If the item was received defected or if you received the wrong item, Please email us within 24 hours of receipt of your order to: info@brands-2000.com - You may return it within 7 days of the original delivery date - The item then will be examined by the manufacture. If the item is found defected or if the item is found as a wrong item - we will repair the item or give you a new item - and send it to you within 14 days. Pls. be aware that any claim like: "The Tritium not glowing bright enough" is not something that is covered under warrantee. If the tritium is not glowing on the watch at all it will certainly be replaced. If it is readable in the dark with all tubes equally illuminating it will not be replaced. The brightness on these watches is important because they are used primarily by military and law enforcement, and therefore cannot be incredibly illuminating because that will give away positioning. Each item must be returned in its original condition, meaning that it has to be unworn and unaltered, including but not limited to watches not being re-sized. It also has to be sent back with its original box - via fully insured shipment - and all paperwork intact. "Original condition" means that it must have no scratches, marks, or blemishes, and that its tags and protective stickers have not been removed. Note that dings and scratches will happen even if a watch has only been worn for a few hours. If you need to return an item, please email us at info@brands-2000.com - Please be sure to include the following information: Order #, Item #, Item name, Reason for return, Description of problem, Pictures of the defected product and Daytime and evening phone number - We will send you a return merchandise authorization (RMA) number and further instructions. After you will get the RMA no. you will ship the item back to the manufacture - with 10$ check for CAMPCO to cover the shipping cost back to you. If the manufacture exam will diagnose - that the item is defected or that you got the wrong item – We will refund you for the shipping cost back to the manufacture (-limited to 10$ refund) and we won't use your 10$ check ( - We will ship it back to you - on our account).
3. If you have any problems with the item during the warranty time, Please email us within 48 hours from when the problem accursed to: info@brands-2000.com. you may return it within 7 days from the problem accursed - Then the item will be examine by the manufacture - If the item is found defected - according to warranty conditions - we will ship to you a repair or a new item within 14 days. Pls. be aware that if the item is found defected - not according to warranty condition - then there will be $60 charge for the exam and shipping the watch back to you. Pls. be aware that any claim like: "The Tritium not glowing bright enough" is not something that is covered under warrantee. If the tritium is not glowing on the watch at all it will certainly be replaced. If it is readable in the dark with all tubes equally illuminating it will not be replaced. The brightness on these watches is important because they are used primarily by military and law enforcement, and therefore cannot be incredibly illuminating because that will give away positioning. Each item must be returned with its original box - via fully insured shipment - and all paperwork intact. In addition, Each item must be returned with 10$ check for CAMPCO to cover the shipping cost back to you., If you need to return an item, please email us at info@brands-2000.com Please be sure to include the following information: Order #, Item #, Item name, Reason for return, Description of problem, Pictures of the defected product and Daytime and evening phone number - We will send you a return merchandise authorization (RMA) number and further instructions.
Privacy Policy
This Privacy Policy describes how we handle your personal information for our services on ecommerce websites including, but not limited to eBay.
By making a purchase from us ("Brands-2000"), you expressly consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
You can browse our ecommerce platforms without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the storage of that information on our servers.
We may collect and store the following personal information: email address, physical contact information, and financial information, shipping, billing and other information you provide to purchase or ship an item; dispute resolution and other correspondence sent to us; and other information, including IP address and standard web log information.
Our primary purpose in collecting personal information is to complete the sale and delivery of any item you have purchased from us. We may also use your personal information to resolve disputes, collect payments, and troubleshoot problems and to customize, measure, and improve our services, web content, and layout.
We do not sell or rent your personal information to third parties. We do not add users, even a user who has purchased an item from us, to our mail list (email or physical mail) without their express consent.
We may disclose your personal information to respond to legal requirements. We may also share your personal information with service providers under contract who help with our business operations.
We may amend this Privacy Policy at any time by posting the amended terms on our ecommerce websites. All amended terms automatically take effect 15 days after they are initially posted on the websites.
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