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Payments

Brooks Brothers offers an easy convenient payment system through PayPal®

PayPal® is highly secure and committed to protecting the privacy of its users. Its industry-leading fraud prevention team is constantly developing state-of-the-art technology to keep your money and information safe. When you use PayPal® to send money, recipients never see your bank account or credit card numbers

Shipping and Handling

All orders will be shipped via FedEx Standard Delivery for a charge of $5.00 per shipment. Brooks Brothers is unable to ship to APO, FPO or PO Box addresses.

Shipping is limited to the Continental U.S.

Returns and Exchanges

Brooks Brothers guarantees its merchandise and your satisfaction. Purchases may be returned at any time. Exchanges can not be accommodated at this time. If you are not completely satisfied with your order, please contact us using the “Ask this seller a question” option and we will provide the necessary information needed to process your return.

Note: Brooks Brothers retail and factory locations cannot accept returns of products purchased from Brooks Brothers Factory Store on eBay.

Customer Service/Feedback

We value your feedback. Please feel free to email us with any questions. Please expect a response within one business day.