When sellers purchase merchandise for sale to their customers, they pay shipping costs too. We would all like to be able to have a shipping service for free. The unfortunate reality is that there is a charge. Our only consolation is that we receive our purchases straight to our front doorstep with no effort on our part to get it there. We do not have to get ready, leave our homes, spend the gas or bus fare, nor stand in line to pay. Sellers who sell some or all of their items with free shipping offered just add the cost in to the price of the merchandise. Honestly...in the end you will always pay for the shipping.
The US Postal Service has increased it's rates almost 50% in just a few years time! This percentage is staggering and has affected "online shopping" customers and sellers hard. We try to keep our costs down in order to offset these charges, but the fact is, it has become increasingly difficult because the merchandise suppliers have also raised their price too, (no doubt to cover their shipping costs). It is the post office receiving this money...not the sellers. Please rethink and evaluate the rating you leave for a seller when judging the shipping costs you have been charged.
Q: HOW DO YOU DETERMINE THE ACTUAL AMOUNT I SHOULD PAY FOR SHIPPING?"First Item / Each Additional Item Calculation"
A: Sellers have no way of knowing what item or how many items each customer will purchase. For this reason, there is a "standardized calculation formula". This has proven to be fairly accurate and does equal the cost needed for postage 95% of the time. If the amount charged for shipping exceeds the postage due, a refund will be posted to your PayPal account. There are times when the seller must cover a shortage and times when a customer ends up paying some cents more than the actual postage cost. We do not post refunds equal to what PayPal will charge you to receive it, (we're also known to place "change or dollars" in your package to get the excess monies back to you as long as that money does not add additional weight to the package) but we are fair and do what's right 100% of the time.
Postage is determined by where you live in relation to the seller and by the weight of the package. Until all items are pulled together, wrapped and placed in a container the weight/size is an unknown factor. The package is weighed and postage cost determined. As long as a package stays under 13 ounces it can be shipped via the First Class mail service. Just going over an ounce by .1 or .2, the post office will charge for an additional ounce. If the package is over 13 ounces it must go Priority, (Parcel Post is not only a slower service to use, but we have found that in most all cases, cost just as much money as Priority to ship and it's just not worth using). A customer is never charged additional money after the initial payment has been made. Any additional funds needed for postage comes out of the sellers pocket.
Q: WHAT WILL MY SHIPPING COST BE IF I BUY MORE THAN ONE ITEM?
A: Majority of all our items sold ship at $2.00 for the first item and .25¢ for each additional item purchased. Example: Buy 3 lots/items and combined shipping charges will total $2.50 - that is $2.00 for item one + .25¢ for item two + .25¢ for item three.
Some items cost more to ship due to their weight. In this case each additional item will usually cost more as well. Example: First item shipping charge is $2.50 - .35¢ for each additional item, buying 2 lots of this item the combined shipping charge would total $2.85.
Calculating shipping cost for the first item will always be the highest cost stated in the listing of all the items being purchased. Example: Purchase 4 items. All are $2.00 for the first item except for one, it has a shipping cost of $2.30 - It will be the item with the $2.30 that will start your shipping calculation. Each additional lot charges will then be calculated according to each item cost stated in the listing.
There are items which ship for free. Only that item is free. Example: Purchasing 3 items with one having free shipping. If the other two items have listed that they are $2.00 for the first item and .25¢ for each additional your total combined shipping costs will be $2.25 - $2.00 for the first item, .25¢ for the second item and the third item (free) would have no charge.
There are items where each additional lot purchased ships for free. Example: Purchase four items. Total shipping charges would be $2.00 - $2.00 for the first item - "no charge" for the second item - "no charge" for the third item - "no charge" for the fourth item.
Q: WHY DO I NEED TO PAY FOR ALL MY ITEMS IN ONE PAYMENT TO RECEIVE THE COMBINED SHIPPING DISCOUNT?
A: Sellers are charged .30¢ each and every time a customer makes a payment. In addition, a percentage is charged on the total amount of that payment. These costs add up quickly and every cost we encounter to complete a transaction forces a seller to raise their prices. We can only extend a "combined shipping discount" if the "per payment" costs are kept to a minimum. In other words...if we can save money, we save you money!
Q: WHAT IF I HAVE ALREADY PAID AND THEN FIND OTHER ITEMS I WISH TO PURCHASE?
A: It happens and we don't fault you for that. However, please don't make the costs go any higher by paying for each additional item you purchased separately. In most cases, we will still allow you to go by the "combined shipping discount - each additional item costs" Please request an invoice and let us know that you have a previous order already paid for. (that way we can combine all items into one package in order to save you money and allow us to refund some of the shipping costs you paid on the first payment. *Also...if a refund for excess shipping charges does occur, we would then need to deduct the second payment fees PayPal charged us from this refund.
Q: WHAT SHOULD I DO IF I HAVE ALREADY REQUESTED AND RECEIVED AN INVOICE AND THEN START SHOPPING AGAIN?
A: Not a problem. Simply email us and state what has happened. If you are done shopping "for the second time", ask us to uncombine your first invoice and send a new one. Please do not pay the first invoice and second set of items separately. If you are not done shopping, just let us know that you will email us to request a "re-generated" invoice when you have completed all your shopping. *Reminder ~This must be done within 7 days of your first purchase or auction win~
Q: I DON'T WANT TO WAIT FOR MY ITEMS...CAN I PAY FOR A FASTER SHIPPING SERVICE?
A: Of course. If you have already paid for your items and decide you want Priority or Express shipping service, we will need to send you a "request for money" from PayPal. If you have not paid for your items yet, simply request another invoice. We will "add-on" to the standard shipping calculation what is needed to cover the cost of the service you request. Only after the additional money request has been paid will your package ship. If you are in a hurry, your delay in paying will defeat the purpose of paying more for a faster service. The average receival of packages through Priority mail runs 2 days anywhere in the United States. (Express is overnight (holidays & weekends). Cannot quote a cost on these services due to the fact that each order's size will mandate a different size flat rate box)
Q: HOW DO I GET SHIPPING CHARGES DEDUCTED FROM MY TOTAL FOR PURCHASING 30+ ITEMS FROM YOUR STORE?
A: If you request an invoice we will deduct the cost of shipping from your total. Inform us of your eligibility for free shipping via Email and/or Request Invoice. We will then generate a discounted invoice for you to pay from. Please do not pay from the automatically generated eBay and/or PayPal invoice and then request a refund of the shipping charges.
Q: IF I BUY "IN BULK" WHAT KIND OF A SHIPPING DISCOUNT COULD I EXPECT TO RECEIVE?
A: We have a standard offer of 30+ store purchases awards a customer with Free Shipping. There are many situations where even though a customer has not purchased the 30+ lots, we will only charge around $5.50 to Priority ship the order. Example: Purchasing 27 lots/items would typically calculate out to $8.50 in shipping cost (all being $2.00 first item and .25 for each additional item). Combining all items into a Priority Small Flat Rate Box we would only charge the customer $5.50 - hence a savings of $3.00. MUST request invoice to receive this combined discount rate.
Q: DO YOU HAVE DISCOUNTS FOR MULTIPLE ITEMS PURCHASED?
A: Yes. There is the "standard" 30+ lots purchased of store items (not auctions) that will discount/deduct all shipping charges. In other words Free Shipping. Since all transactions are figured on a case by case basis when inquiring about discounts, there would be different savings according to what and how much, each customer requires. There is a -special- "wholesale discount" that would take into consideration how many of one item purchased and/or ordered to determine the percentage of a discount that would be offered. Example: Purchasing a large quantity of one type of bead or finding can produce 10-15% in discounted merchandise. (How much of a discount in dollar value could only be determined by the current list price). Of course, larger quantities qualifies for larger discounts. In most cases these types of discounts can qualify for a $5.50 discounted shipping rate -OR- in some cases zero shipping cost. ALL DISCOUNTS are contigent upon making ONLY ONE PAYMENT. Email us and inquire about your specific needs to receive an exact quote.