|Hello ,dear friend,|
thank for your message,
Chinese New Year will coming. I'm out of office during Jan 30 - Feb 23
My reply will be delayed,I will answer you on Feb 23.
Pls don't hurry to leave neutral or negative feedback or open a case to me,I think it's not the best way to resolve the problem and even it won't helpful.
I apologize for any inconvenience this may cause you.
If you have any further questions, please feel free to contact me after on Feb 23 .
Thank you very much and have a great day.