Feel free to contact us if you have any questions about this listing and/or our policies. We conduct our business through Ebay Message System. We are a business with Monday-Friday hours 8:00 am to 4:30 pm. We do not ship or have access to emails during weekends or Holidays. PayPal is the only method of payment we accept. We send invoices at the beginning and end of each business day (Central Time). Please DO NOT pay until you have your combine shipping invoice. Our feedback is automated; you will receive feedback as soon as you pay.
We have a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a refund. We do not do partial refunds. We will need to have the merchandise back in order to issue your refund. Contact us if you have any problems with your order before you leave us feedback or open a case on the Resolution Center, as this is not necessary.
Our return address is:
THR - Ebay Returns
Springfield, IL 62711
Please include the auction number and your contact information, including email address and reason for returning. This will help us process your refund quicker. Please allow one business day for us to process your refund. If it's been longer than that since your item arrived to our facilities, please contact us at 217-679-3112.