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| RESELLERS |
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CoolPodz is the subdivision of EPTCO. Founded in 1997, EPTCO has been providing our customers with high quality products and excellent services in the area of IT and home entertainment. We offers a wide range of products from CCTV DVR products, digital video and HDMI, consumer electronics and accessories, PC and Servers, network devices and cables. With the growing world economy, EPTCO's overall management philosophy is to deliver high quality products in less time and at a lower cost. Our direct channel with OEM manufacturers, timely shipment, and a capacitive inventory line ensure us to deliver to you promptly.
We thank our customers for their trust and support. Our successful expansion now includes thousands of CCTV products, rack servers and accessories, network equipments and accessories, consumer electronics and accessories. We newly move to a over 50,000 SF state-of-art office-warehouse facility. With our dedication, service orientated mind set, and over 10 years experience, we feel so confidant that we will deliver to you not only the good product but the full package to meet your expectation in your business or personal need. | |
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| PAYMENT METHOD |
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- We accept payment by PayPal.
- We also accept payment by all Major Credit Cards via PayPal.
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| US SHIPPING |
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- We will ship your item within 24 business hours after the payment is received.
- Please verify your shipping address during checkout. We are not responsible for
any wrong or undeliverable address.
- The freight cost, handling cost, packaging cost are all included in SHIPPING COST.
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| INTERNATIONAL SHIPPING |
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- Currently, we only deliver to Canada. We apologize for the inconvenience for our customers
from other countries.
- Please verify your shipping address during checkout. We are not responsible for any wrong or
undeliverable addresses.
- Buyers are responsible for additional COD charges, VAT, brokerage fee, Custom fees,
and Duty of importation (if any). We only handle the shipping. |
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| RMA and RETURN POLICY |
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- For any exchange or refund, we will need the original receipt or a record
of purchase transaction, and the product must be in its original condition,
including the packing box, UPC bar code, and all accessories. Please contact
coolpodz-support@eptco.com for RMA#.
- Once the RMA# is issued, please include it with your package and send your
return item to: CoolPodz, 1401 Interstate Dr., Champaign, IL 61822,, USA.
- Please allow up to 10 business days for return to be processed.
- Shipping and handling charges are not refundable.
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| CONTACT US |
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