|Payment: PAYMENT MUST BE RECEIVED WITHIN 5 DAYS OF AUCTION CLOSING. Please bid responsibly.
Shipping fees: In an effort to expedite payment and shipping, all DOMESTIC shipping fees are fixed before the auction begins and clearly stated on the ad. These fees are NON-NEGOTIABLE and are based on the actual cost of the item, insurance (if applicable), freight fees, and include any packaging and handling fees. Read auction descriptions carefully before bidding. No local pick up available.
Delivery: Unless otherwise stated in item description, we only ship to all 48 Continental US States. Orders are processed within 48 to 72 hours of clearing payment and a notification email will be sent to you. Tracking #s are available upon request. Estimated time for delivery is 7-14 business days during non-holiday seasons.
Out of Stock items: All items listed are available when the auction begins. However, sometimes items become sold out by the end of auction. For this reason, we reserve the right to void or cancel a bid/order in the event that the item is unavailable. Winning bidders will be notified immediately and processed payments refunded or credited towards other purchases.
Returns & Refunds: If item(s) arrived damaged, contact us within 7 days of shipment receipt. We will either replace it (if same item is not available we will provide a comparable one) or refund purchase price (S&H charges for purchase and return are not refundable).
Phone (714) 530-9191
Fax (714) 530-9193
We answer ALL emails within 24-48 hours. If you have not received a response within that time frame, please contact us via fax or phone, as we have experienced incompatibility of servers and messages are often dropped or delayed. We will never ignore an email!
13438 Brookhurst Street
Garden Grove, CA 92844