In the unfortunate event that you receive the item damaged or believe that we made a mistake in the listing please use the contact buyer option vs opening a case, we will issue refunds if the mistake is on us. We are very user friendly and want you to have confidence to bid with us.
We do our best to describe the items up for auction. Some things we may not be experts for that item. Please ask questions before purchasing the items to prevent any disappointment on either end. If you do not see something in the pictures than it is not in the auction, please don't assume that it is, please ask. If we know something is damaged or missing a piece we will include it in the description. Items are "AS IS", what you see is what you get.
We want your excellent feedback and try to work out any problems with our buyers as you can tell from our excellent feedback record.