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If you have not utilized the Hardware
Installation Wizard:
Go to Control Panel > Add Hardware >
(follow steps)
Any one or all of these together may start your card working after
the initial "Add Hardware" installation:
STEP ONE
Go to control panel > network connections
> right click > disable > wait ten seconds > right click > enable
STEP TWO
control panel > system > hardware > device manager >
find the card in the list of items > disable it, then enable it.
STEP THREE
After installing the client software and
trying steps one and two, reboot your PC
LAPTOPS WITH INTERNAL WiFi CARD: Use device manager in windows
control panel to disable the internal WiFi card. |
WAP SETTINGS
Recommended: While troubleshooting,
use these settings temporarily on your Wireless Access Point (WAP):
Set to broadcast the SSID. Disable WEP. Later be sure to
change these to your permanent configuration settings.
WEP: Wired Equivalent
Privacy
Mismatched WEP settings are a common source of issues in connecting to a
wireless access point (WAP). Make sure that the encryption level
on the client matches the setting on the WAP, and that the keys match.
IP address settings:
If you do not know very much about IP
addresses: Set both the AP and the adapter/card to use DHCP.
The setting(s) of the WAP much match the setting(s) of the card in the
following ways: Same subnet, subnet mask must match, and the
gateway IP address of the client card should be set to the "inside"
(LAN) IP address of the WAP: If the WAP is not set to serve
as a DHCP server, manually set the IP configuration of the client card
to have these settings.
If the WAP is set to serve as a DHCP server
(this is the default/typical setting): Set the client card to
receive its IP address information from DHCP (this is also the default
setting of all client cards).
Client access restriction settings:
WAPs have settings to restrict access so that only specified WiFi
clients can access. The default setting of a WAP is to allow
access to all, and so "restricted access" is only enabled if someone has
consciously enabled this setting. If the WAP is set to restrict
access, you will need to add the MAC address of your WiFi client to the
list of clients that are allowed access.
DROPPED CONNECTION REPAIR
Click this icon 
in your system tray. Click "Support" tab, then "Repair"
button.
Re-boot the WAP:
WAPs need to be re-booted at least every two weeks, and a re-boot will
often resolve a connectivity issue. Leave the WAP unplugged for
ten seconds before re-connecting the power.
IF ALL OF THE FOLLOWING ARE TRUE (3
points):
1.
you are installing a new card to
replace a previous card
2. the previous card had
different drivers,
which are still installed
3.
you are using Windows
Go into the Network Control Panel and change
the Default Protocol setting to NetBEUI for the new card. (Windows
does not do this automatically when you change cards but do not
uninstall the drivers).
Symptoms of this issue: Card does not
work as fast as the previous card, in connecting to access point:
Appears to lose its connection to the access point,
not maintaining a constant green light to indicate connection.
SLOWNESS ISSUES
Change the Power setting from Normal to OFF.
The response time will be much better. In the Normal power
setting, it may be disconnecting as soon as possible.
WINDOWS 98SE USERS
Set default network protocol to NetBEUI.
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