FAQ
Q: What is the case made of?
A: Rubberized hard plastic
Q: How is the fitting on my case?
A: It is designed to snap on to your phone
Q: Is it difficult to put this case on?
A: It is very simple and does not require tools.
Q: Does this come with the phone?
A: No with the purchase of this auction you only get the case and screen protector. The phone is not included only used to illustrate how it fits on your actual phone.
Q: Are there cut outs for the buttons and ports?
A: Yes there are cut outs for the ports and most buttons and slots
Q: Can I choose a different screen protector?
A: No to avoid error in shipping we advise against this and would recommend you making the necessary purchase through our other ads to ensure an error free delivery of your purchase.One of our pictures has a mirror screen protector on the phone. Please refer to our other auctions to purchase a mirror screen protector at affordable pricing and top quality.
Q: What is the difference between yours and the competitor out there?
A: The biggest difference will be the pattern. Ours is a unique pattern made for this specific model. Quality is the next biggest difference. Our is highly durable and thicker in materal touch. It also carries a higher level of shine and gloss when compared to our competitor. Ours have been through high Quality Control levels to ensure your end product is excellent.
Q: How long is shipping to USA? Worldwide?
A: It is 1-3 weeks to USA. It will arrive through USPS. We are shipping it from Hong Kong which is overseas. For worldwide it depends from 2-4 weeks. Be aware of possible delays from local customs / postal service processing / long distance shipping. Please allow your country's local postal service sufficient time to process and deliver your purchase. Read our suggested shipping timeframe before you purchase. Sometimes PATIENCE IS REQUIRED. Do not buy from us if you are impatient. We already offer low prices but it comes from a far. Do not tell us you've purchased items before and they came faster. The postal system can be inconsistent and requires time to do its job. Afterall we both are at the mercy of our dear, beloved postal system. Mail can get lost so get into contact with us.
Q: What kind of shipping delays are there?
A: When mailing items from a far you can run into several mailing delays. Common mailing delays range from long distance shipping over land and air. Local customs authority holds on items which can range up to 7-10 days. Slow local postal service processing and delivery. While this is only suggested list please consider the following as possible reasons for delays and thus ensure you allow sufficient delivery time of your package.
Q: Is there tracking?
A: No there is no tracking unless you pay for the additional insurance which will include tracking. This can be done when you checkout.
Q: Can you ship to another address?
A: We will consider shipping to a requested address different from the one on your Paypal and Ebay account. Please be clear in the instructions to where you want it sent.
Q: Why buy from us?
A: We've laid out all the information you need to make a informed purchase. We've put in our time to ensure you understand what your are buying. We provide fast processing of orders to have it shipped quickly. We have 10+ years of Ebay experience. We provide quality products at low prices. We have fast communication. We are a honest business. When you are satisfied we are satisfied.
Q: Why is there so much to read?
A: In our experience many shoppers are not given enough information on their purchases to be satisfied. Instead of becoming disappointed after receiving your purchase we rather have you decide beforehand if this product is right for you. Aside from avoiding a negative feedback we want to give you the ability to make an informed decision that will lead to a satisfied purchase. We are also consumers and as a consumer we demand just as much.
EFFICIENTLY PACKED ~ THINKING GREEN
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