We will refund or replace your product for TWO FULL YEARS - Risk-Free, with the following restrictions:

* In order to receive a replacement or refund on your product, any returned ink product must be returned at least 70% full. Absolutely no exchanges or refunds on empty cartridges.

As long as your product qualifies, we will refund or replace your product for TWO FULL YEARS. Just follow the Easy Return Directions below.

What does Risk-Free mean?

Unlike many other internet companies there are no hdden costs or hurdles to getting a refund:

* We don't make you pay to ship the cartridge back to us
* We don't deduct the cost of "free shipping" from the amount of refund you can get
* We don't make you keep the receipt to get a refund
* We don't only give you 30 or 45 days to return a product
* We don't charge a restocking fee

Why? Because we want you to feel confident enough to plan ahead and stock up with several cartridges. You should not worry that if in 1, 2 or 6 months you open a cartridge and it doesn't work, that you are at a loss.

Just apply the label we send with each order to the side of your printer. It has our 1-877-TONER88 Toll-Free Customer Service Number to make finding us so easy.

* Call Customer Service toll-free at 1-877-TONER88 to obtain a Return Authorization ("RA")

* Along with your RA, you will be issued a FREE pre-paid postage label for sending back your cartridges.

* Please be sure to use your free pre-paid mailing label. In order to keep our prices low, we have automated our processes. Not using the pre-paid return label it will delay the processing of your refund or replacement considerably.

* It is our policy that all returned cartridges must be at least seventy (70%) percent filled. We feel that this gives everyone a fair test of the quality of the product.

* Also all non-defective products must be returned in the packaging in an as-new condition

* Please allow up to 3 business days to process your return from the time it reaches our Returns Department.

* If you are asking for a replacement, it will be shipped within one day.

* If you are asking for a refund to your credit card, all credit requests will be completed within 1 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. We have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process.

* If you are asking for a refund to your Paypal account, it takes one day.

or Call 1.877.TONER88 toll free 7 days 7am - 7pm to obtain a RMA # and return your order to our address below by USPS First Class Mail or Priority Mail. Please include a copy of your invoice or a note with your information and your postal return shipping charge. We refund your postal return shipping charge to your Paypal account.

Attn: Return Dept
First Services USA / deep discount inkjet
3837 Lupine Lane #15-I
Calabasas, CA 91302