About DiamondFriends Jewelry
We take customer service seriously.
When you shop with DiamondFriends Jewelry, rest assured we will go that extra mile to make your eBay experience a rewarding one. We love what we do, and our philosophy is that everyone should have the opportunity to proudly wear a diamond. We sell only 100% Earth Mined Diamonds
. All our diamonds have been certified conflict free and purchased in accordance with the Kimberly Process Certification Scheme (KPCS) of 2003. We only purchase diamonds from sources that fully comply.
Given the challenges of buying online, we have taken added measures to create a positive buying experience for our customers, by:
We constantly seek to learn from our customers, in order to optimize the service we provide.
- Including a video for most listings.
- Providing a Diamond Grading and Appraisal Certification prepared by a professional and respected, independent laboratory.
- Providing professionally packaged and fully insured fast shipping.
- Providing a 30 Day No Hassle Money Back Return Policy. Our goal is your complete satisfaction!
We encourage our customers to stay in touch with us, even after the purchase cycle is complete, to provide more detailed feedback about their buying experience in a message. This ongoing drive to improve service, as well as our 30 Day No Hassle Money Back Guarantee, ensures that when you buy from us, you are taken care of.