|  | | | eKlassics Gifts | | | Maintained by: | | Our merchandise consists of Capodimonte collections, replacements for your tabletops including active and discontinued patterns of flatware, silverware, stainless, sterling silver, fine china, pottery, crystal, arts, art objects, as well as paintings and a high-end gifts for everyone | |
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| STORE POLICIES and SHIPPING INFO |
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We are listing a number of items from Third Party Sellers, other than Capodimonte and art objects. If you cannot find what you are looking for in our eBay Store, please e-mail us with your desired item(s) by including: brand name, style/design, size/number. If we are able to locate the item(s), we will contact you and list it for you on our eBay Store with a link. If you have any questions about our products or services, please do not hesitate to contact us at service@eklassicsgifts.com |
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| | Your item will be shipped upon receipt of your full payment. A full payment is due within 3 days from the date of your purchase. Your item will be sent via USPS/UPS/Fed-Ex Ground. If you are shipping outside of the 48 contiguous states, or to an international destination, please contact us prior to your purchase for shipping quote. PLEASE ALSO READ STORE POLICIES AND SHIPPING INFORMATION ABOVE |
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| Capodimonte, a centuries old porcelain works of art. Home Decor, Kitchen & Dining including replacement flatware, china and crystals | |
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| Payment and shipment terms may vary on individual items due to third party client listings and/or condition of item(s). A failure to pay for the order placed within the timely manner will result in the relisting. As a result, the buyer has no recourse should the item sell as a result of relisting. In addition, the seller will file unpaid item report with eBay in order to recover the commission paid to eBay. | |
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Pay Pal     
Money Order/Cashiers Check . | |
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| the United States and Worldwide. However, we reserve the right to refuse service if the item violates the customs rules and regulation. | |
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| Buyer pays all shipping and handling charges. We reserve the right to refuse shipping if the address is unconfirmed. If you wish to send us a money order issued by the United States Postal Service, we will ship to an unconfirmed address or third party address. All items will be shipped via USPS, UPS/Fed-Ex Ground, unless specified. The insurance is optional but we require insurance all china/porcelaine items for your protection. If you prefer another method of shipment or if you are an international customer, please contact us for shipping quote. | |
| International Shipping & Handling | |
| All International shipping is via the United States Postal Service. Please be advised that there is a $14.75 (USD) pick-up charge by USPS, in addition to the postage.
We DO NOT ship UPS/Fed-Ex. All International Buyers are responsible for taxes and duties in his/her respective countries. | |
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| If you intend to purchase multiple items, please ask for an invoice at the checkout so that we may apply an appropriate discount.
If you pay the entire purchase price including the shipping and handling, we could issue you a refund on the over payment on S&H only after you receive the order and you have contacted us. This is due to one refund per transaction rule by PayPal.
International Buyers:
You may purchase many items as you wish and if they all fit in flat rate envelope or box, we will charge you one rate for the combined purchases:
International Flat Rate Envelope measures 12" x 9" and could accommodate up to 4 pounds
Large Flat Rate Box measures 12" x12" x 5 1/2" and could accommodate up to 20 pounds
Regular Flat Rate Box measures 11" X 8.5" X 5.5" and/or 11-7/8" x 3-3/8" x 13-5/8" and could accommodate up to 20 pounds
Also, if you are not in a hurry to receive the order. That is, we would wait until there is another international shipping and divide the pick-up charges between the two orders so as to reduce the S&H. Should you have any questions, please contact us. | |
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| We are required by law to collect sales tax on all items shipped to California or from California Residents | |
| Customer service & return policy | |
Because our Capodimonte collection is fragile, as a service to our customers, we insure all items that are shipped, and depending on the method of delivery, a tracking number is provided following the shipping.
VERY IMPORTANT: When you receive your item, if the outside of the box is significantly damaged, please inform the delivery company immediately, and also informs us. The reason for this is the content we shipped to you is fragile and although we go through great length to protect it, sometimes, damage to the outside box could cause damage to your item. In such rare cases, the delivery company may request that you open the box in their presence, which protect you as well.
All sales are final with no return options, so if you have any questions, please ask prior to bidding.
If after receiving the item in question, you feel we have missed a flaw or damage, please contact us via email within 3 day(s) of your receiving the item. If a return is agreed upon, you will be responsible for shipping and insuring the item for our inspection within 3 days from the date of such agreement. If we have made a significant mistake in the listing, we will promptly return your bid amount plus your original shipping costs. However, we cannot reimburse you for your costs to return the item back to us.
Please note that this policy applies to eKlassics Gifts' merchandise which consists of Capodimonte Collection, Religious figurines, imported works of art & imported fountains. | |
| Cancelled Orders or Non-Payment |
If you win a bid or buy-it-now and change your mind, you can either exchange your winning bid/purchase for another of our available inventory items, or you can pay a $10 restocking fee per listing. If you choose not to exchange or pay the restocking fee we will recover the fees from eBay by filing a NPB report. For more information about NPBs please see eBay's help pages. |
| Additional Store Information | |
| We list items from all over the globe to provide the best deals for our customers. Most of our products are BRAND NEW and some of them consists of closeouts, liquidations, surplus, etc.; If item is known to have been used, reconditioned; or customer returns, we so indicate the same in our listings.. | |
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| We list items for a third party vendors who are not eBay members. Therefore, all items are sold-as-is. PLEASE DO NOT MAKE ASSUMPTIONS on flatware patterns -- similar does not mean identical. For your protection, insurance is highly recommended. If, after receiving, you feel the item is not as described or dissatisfied, the vendors, will take the item back, less the shipping and handling and 20% restocking fee. As indicate above, you must contact us via e-mail within 3 day(s) of your receiving the item. If a return is agreed upon, you will be responsible for shipping and insuring the item for our inspection within 3 days from the date of such agreement. Therefore, please ask all questions prior to your bid. | |
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| We will always post feedback but we request that you do so first. We have adopted this policy because we cannot control the delivery of an item after it leaves us. In the rare event that your item is damaged or lost, we will make every effort to process the claim expeditiously with the delivery company. However, should you wish not to purchase insurance and your item is damaged during the transit, we would not be able to file the claim on your behalf and we cannot be held responsible for the damages. |
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