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| Q:HOW MUCH DOES SHIPPING COST? |
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| A:The SHIPPING TABLE at the bottom of our listing clearly displays the SHIPPING COST for every shipping service we offer. Please note the shipping cost includes our professional packaging and helps ensure that 95% of our packages ship SAME or NEXT business day. Please consider our shipping prices BEFORE YOU BID, as they are FINAL and NON-NEGOTIABLE!! |
| Q:DO YOU GUARANTEE AUTHENTICITY AND FUNCTIONALITY? |
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| A:At eSpot Luxury, we fully guarantee the authenticity, functionality, and stated condition of every item we sell, backed with a 100% money-back guarantee. We authenticate and test every item we offer, so you can rest assured that you will receive exactly the high-quality item you expect. |
| Q:WHAT IS YOUR RETURN POLICY? |
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| A:At eSpot Luxury, we offer a 7-day 'As Described' Gold Standard Guarantee on every item we sell. If the product you receive is not as described, you will receive a full refund, including shipping. Furthermore, all items are FULLY BONDED up to $25,000 through buySAFE & Liberty Mutual and extended warranties are readily available through SquareTrade. |
| Q:DO YOU SHIP INTERNATIONALLY? |
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| A:Yes. As a general rule, we ship to all countries that take PayPal, which is required for all international purchases. Large packages, however, may not be able to ship overseas. We ship via USPS Express Mail International (TRACKABLE; 5-7 Days) and Priority / First-Class Mail International (NOT TRACKABLE; 2-3 Weeks). See above for shipping rates. |
| Q:HOW DOES CANADA SHIPPING WORK? |
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| A:We ship via UPS Standard, with full online tracking and transit times of 2-6 days. Worried about customs? Don't be!! Simply choose UPS shipping, pay the 5% Canadian Sales Tax up-front, and you'll receive your package as if it were a domestic shipment. No hassles, no customs delays, and no hidden charges - it's Canadian shipping the eSpot Way. |
| Q:DO YOU OFFER A DISCOUNT FOR COMBINED SHIPPING? |
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| A:Yes. If you purchase more than one item, we offer a discount of 25% off the shipping for each subsequent item. To receive the discount, you MUST check out for all items at the SAME TIME using the Infopia checkout. If you do not checkout for all items at the same time, NO combined shipping will be offered. Insurance is not included in the discount. |
| Q:WHEN WILL MY ORDER TO ARRIVE? |
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| A:At eSpot Luxury, we offer some of the fastest shipping on eBay. Once you check out and your payment clears, your order should ship within 1-2 business days, at which time you will receive an email with tracking information. Should you choose to register with us at checkout, you will also be able to check the status of your order from our website. |
| Q:HOW WILL MY ITEM SHIP? |
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| A:Within the US, we ship mostly via UPS, though small packages & overseas locations (HI, AK, PR, etc) are done via the Postal Service. All Canada Shipments are done via UPS Standard. All other international shipments are done via USPS Express / Priority Mail International. All shipments are professionally packaged, fully insured, & trackable online. |
| Q:HOW MUCH DOES SHIPPING COST? |
|
| A:The SHIPPING TABLE at the bottom of our listing clearly displays the SHIPPING COST for every shipping service we offer. Please note the shipping cost includes our professional packaging and helps ensure that 95% of our packages ship SAME or NEXT business day. Please consider our shipping prices BEFORE YOU BID, as they are FINAL and NON-NEGOTIABLE!! |
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