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  • WARRANTY AND RETURNS

Warranty & Returns

General Warranty Information
  • All of our in-stock parts have a 6 MONTH WARRANTY from day part is received by customer.
  • Warranty does not cover labor or installation.
  • Warranty is non-transferable.
Warranty is void when:
  • Part is used for anything other than its OEM specified application.
  • Part has been altered, disassembled or tampered with.
  • Buyer tries to return a part that is not ours.
  • Damage occurs after part is in the possession of the buyer.
  • Installation was not performed by licensed mechanic in the United States.
  • Warranty is void on all international sales.

We make no claim as to the suitability of any part for a particular purpose. Buyer is responsible for determining suitability of parts purchased for purposes intended. Seller is not responsible for buyers error.

How to File a Warranty Claim
  • Please call 1-800-231-9121 during business hours and ask for eBay Sales. Have the eBay item number and company invoice number available when you call. We will issue a claim number and mail you information on how to handle your return along with a pre-paid return shipping label. Absolutely NO returns will be accepted and no refunds issued without a claim number and proper paperwork.
  • All warranty claims must be filed within the 6 MONTH period.
  • Part must be returned to us in its original, unaltered, complete condition.
  • Once we have received the part and determined it to be defective we then offer you two options:
    • The first option is to replace the part if we have another one in stock.
    • The second option is to issue you a refund in the original form of payment.
  • Refunds will be issued in original form of payment.
  • Shipping costs may not be refunded depending on the circumstances of return.
  • In order to file a warranty claim on any electrical or mechanical part you must have our original invoice and a copy of a report from a licensed mechanic confirming that the part was installed and is defective.
  • If you feel that part has been damaged in shipping please contact us as soon as possible so that we may file a claim with UPS.
General Returns Information

Information about warranty returns is covered in above section.

A non-warranty return is:

  • The return of any part that was used or intended to be used for an application which was not listed in the description.
  • The return of any part that does not meet the conditions of our warranty.
How to Make a Return
  • Please call 1-800-231-9121 during business hours and ask for eBay Sales. Have the eBay item number and company invoice number available when you call. We will issue a claim number which must be referenced on the invoice included in the shipment. Absolutely NO returns will be accepted and no refunds issued without a claim number and proper paperwork.
  • A 25% restocking fee will be charged for all non-warranty returns and shipping will not be reimbursed.
  • Parts must be returned in original condition, not damaged, tampered with or altered.
  • Once we receive the part in original condition we will issue a refund in original form of payment. If you would like to order a different part you may use your credit toward the new part but will still be charged shipping.
  • No returns on international sales (excluding Canada).
  • NO RETURNS ACCEPTED AFTER 30 DAYS.
Engine Warranty
  • Engines are guaranteed not to have a cracked block, head or bad crankshaft. Parts external to the cylinder block and the cylinder heads (i.e. carburetor, distributor, fuel pump etc) are not warranted. These are left on the engine for the installer’s convenience only.
  • All conditions listed under terms of warranty apply.
  • Used engines are guaranteed against rod knock, excessive smoking and excessive oil consumption.
  • It is recommended the buyer replace the rear main seal and inspect the gaskets and freeze out plugs prior to installation.
  • All parts on the engine at the time of sale must be returned with the core engine for core credit.
Transmission Warranty
  • Improper detent adjustment, low fluid level, failure to install a new filter (AT only) broken front pump or improper installation voids all warranties.
  • All conditions listed under terms of warranty apply.
  • It is recommended that the buyer replace the front seal prior to installation.
Disclaimer

Written Warranty Limitations: The buyer hereby acknowledges that due to the nature of used auto parts, any liability of East Coast Auto Salvage Inc. from all causes shall be limited to the price paid for the goods sold or provided. If a part sold by East Coast Auto Salvage Inc. covered by our written warranty fails to operate during the warranty period, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at East Coast Auto Salvage Inc.’s sole discretion.

Condition: All of our parts for sale come from used and salvaged vehicles. All parts may show some signs of wear relevant to age and usage. We will do our best to accurately represent condition of a part but because of the nature of used auto parts the cosmetic appearance, color and mileage is not covered by our warranty.