Dear Value Customer:
Thank you for your message. we are currently out of the office, with limited access to email.
We are on a vacation from 2th Feb. to 23rd Feb. for Chinese New Year. and we will be back to office on 4th Feb.
During this period, If you have any questions, please leave us a message , We will be concerned it and solve it when we come back.
Please do not worry , We 100% guarantee your money and items, please do not open a case or leave negative feedback before we solve the problem.
Thanks for your kind understanding and supports, We will contribute to provide the best service and upgrade our product in the future.
We apologize for any inconvenience occurred to you.