SHIPPING. 1.Handling Time is 1-3 Days of Clear Payment. 2.Tracking Number Posts within one Day of Ship. 3.Carrier Determined by Seller. 4.Ships from U.S.A. 5.We Ship to the Address Stated on your eBAY & PayPal Order. You can changed your ship to address anytime with eBay or Paypal but make sure to do it before you make any purchase.
RETURNS. 1.Are As stated per item. 2.Return Authorization Number is Required. FEEDBACK.1.We personally email friendly reminders to you after 30 days of purchase for up to 2 months. After 2 months you can no longer leave Feedback per eBAY's rules. 2.If Feedback is not received from you for us, and we have tried to beg for it from you for 2 months then your ebay id will be included in the blocked buyers list from future purchases with us. We take feedback very seriously as it is eBAY's staple that we very much so respect. If we leave you feedback, you should leave us feedback - it is not fair when we don't receive it in return. SATISFACTION -If for any reason you are not completely satisfied with your purchase, please give us the common courtesy in contacting us before you leave feedback out of frustration, We ask you for the opportunity to understand what your dissatisfaction is in order to resolve it with you. 5.We are human in which we all make mistakes - Please be assured mistakes are not intentional as we do our very best everyday. 6.We are very interested in knowing your experience in order for us to make corrections for you and for others to ensure everyone's buying experience is Ecstatic! PLEASE EMAIL US -Communication is Key We don't Bite, we are Friendly. 2.Give us a chance reach out to us, you just might be surprised by our response which is usually the same day or within 24hrs of your email receipt.
We are a small family owned business just trying to makes ends meet and in offering you outstanding products we personally use, trust and love!
Thank You for Visiting Ecstatic Dragonfly!