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ek wholesale company

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General Interest
  

No Quibble Returns:

 

Please inform us of any problems within 48 hours of receipt of your item using the eBay resolution centre  A return address is provided as part of this process.

Item must be returned to us, in its original condition, within 14 days of you receiving it. A refund will be issued within 5 working days of receipt of the returned item. Please do not contact us regarding your refund before 5 days have passed.

We advise you to use recorded delivery, or a delivery service that can be tracked and traced, as parcels that do not arrive back to us cannot be refunded by us.

Original invoice (or photocopy) must be included with all returns stating reason for return.  

Return postage costs are the buyer's responsibility and cannot be reimbursed.

Exchanges are not offerd - Please make a new purchase of the required item and return the unwanted item for a refund.

Please contact us before leaving any negative feedback and enable us to rectify any problems with your order.

To request a return please use the ebay Resolutions Centre.

http://pages.ebay.co.uk/help/buy/return-item.html#request