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  • Terms and Conditions
SECURE PAYMENT
SECURE SHIPMENT

Terms

Five Stars Feedback Requested: We are building our business and work hard to earn your five stars. Your positive feedback is important to us. Please contact us before leaving feedback if you cannot give us a full five star review.

14-Day Warranty: This product is warranted for 14 days from the date of shipment against defective arrival. Any Defective or DOA product must be reported within 14 days of shipment. Each product is tested and is in working condition when it is shipped. Unfortunately on rare occasion, damages may occur during shipment or we may make a shipping mistake. If this happens, don't worry, we will stand behind our products!

Warranty Return Policy: We reserve the right to provide either a replacement product or refund if the product is found to be defective. No returns will be processed after the the warranty period is over.

Restocking Fee: Please make sure this is the item you need. Although we warrant item to be in good working condition, we cannot guarantee compatibility with your equipment or software. If any doubt, or need more information, please visit the manufacturer's web site or call their customer service before placing your bid. There is a 20% restocking fee for returning an item that is not defective.

If a shipment is lost or damaged as a result of a carrier a claim will be made. Refunds will not be given until a carrier has completed their investigation and provided us with a claim cheque. Refunds or replacement products will not be given under any circumstances until the carrier's investigation is complete.