Return Policy
Returns are accepted. Refunds will be issued at the end of the month in which the returned item is received by EuroLux
Antiques. Buyer must return the item via the same carrier and shipping method used during original shipping. Insurance is required.
EuroLux Antiques must receive the item in the same condition in which it was sent. Buyer is responsible for properly
packing the item. Returned items damaged due to improper packing will not be eligible for a refund. Returned items received in damaged condition due to
fault of the carrier will be subject to insurance claims process. Buyer is responsible for handling these claims, as the Buyer initiated the shipment. No
refund by EuroLux Antiques will be issued due to the potential for insurance claim settlement. We invite your communication in
these matters.
We do not issue credit or refunds on shipping and handling costs to or from your destination. In the case of Free Shipping listings,
EuroLux Antiques will deduct the actual cost of packaging, shipping and handling from the refund amount. Buyer is responsible
for all return shipping costs and fees, including insurance. EuroLux Antiques, charges a 15% restocking fee with a minimum
of $10.00 US for any returned item. Refund checks will be issued net of this restocking fee.
At EuroLux Antiques our customers’ satisfaction is our top priority. Accordingly, we try at all costs to avoid returns.
The Buyer is encouraged to ask as many questions prior to purchase as possible to avoid having to return an item.
By bidding or purchasing, Buyer agrees that s/he has read and willingly accepts the Return Policy as stated in this policy by EuroLux
Antiques.
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