Store Policies

To help ensure that your shopping experience with us is a pleasant one, we have anticipated your most common questions and provided easy answers for quick reference.

Shipping

What shipping carriers do you use?

Standard orders are shipped via UPS Ground Insured S/H service.

How long will it take to receive my order?

Bellow is a map of approximate shipping time from our warehouse to your door. Most orders are shipped within one business day and take 1-7 days to arrive. All items are shipped out of San Diego, CA and delivery time varies based on proximity to our warehouse.

International Orders take 1-2 weeks in transit. Custom brokerage fees are not included in the shipping costs and must be paid by the customer, upon delivery.

How are shipping fees calculated?

Shipping fees vary based on the weight of the package and/or any special promotional pricing. Please see auction for shipping rates. Advertised shipping rates apply to the complete set of wheels and/or tires. Advertised shipping rates include the continental United States only. S/H to Hawaii, Alaska & Puerto Rico is approximately $300, total. FPO & APO orders will be shipped via USPS and rate will vary, please contact our shipping dept. at 858-638-1501 for an exact quote.

What about international shipping?

Please click HERE for a list of our international shipping costs.

What shipping options are available?

For an additional fee you may select overnight, two or three day delivery. Please contact our shipping dept. at 858-638-1501 for an expedited shipping quote.

Customer Service:

Is shopping online with us secure?

Yes, online shopping with us is both secure and private. In addition, we have implemented stringent security procedures to ensure that your information is protected. All information that you provide will be automatically encrypted for security. We have a strict policy of keeping customer information confidential. Your personal info will not be provided to any outside agencies or used for marketing. You will not hear from us unless you opt-in to receive our in-house newsletter.

What payment methods do you accept?

We accept all major credit cards, including VISA, MasterCard, Discover and American Express. You may also use your Paypal account to pay without disclosing your financial information. We also accept checks/money orders, COD payment and bank wire transfers.

How do I check the status of my order?

You will be emailed tracking information, along with your sales receipt within one business day of your order. If you need immediate assistance with your shipment, you can always reach our shipping dept. at 858-638-1501 or by email at shipping@eurotechwheels.com.

What If I have questions about my order?

You may call our customer service dept. seven days a week to discuss your order @ 858-245-1802, we look forward to hearing from you.

Return Policy

We are confident you'll be extremely happy with everything you have purchased at with our company Please Click Here to view the details of our return policy.