We accept the following forms of payment.
We charge all applicable taxes for California, New York, Pennsylvania, and Illinois.
All orders over $150 ship for free with standard shipping.
* Orders shipped to HI or AK will incrue a surcharge of $7.00
** We do not ship to Puerto Rico
We'll pay the return shipping and ship your new items with no additional shipping Charges!
It's simple. Just use our pre-paid ARS (Authorized Return Service) label to exchange an item for a different color or size, or item. Simply complete the order form on the back of your packing slip and list styles for exchange.
We accept returns of unworn merchandise up to 60 days from the shipping date. Prompt refunds are issued in the original form of payment less the original shipping and handling charges.
How to Return:
Using our Pre-Paid ARS (Authorized Return Service) Label
- We will deduct a $6.95 mailing fee from your merchandise refund. This fee will not be assessed in the event that Hickey Freeman made an error on the initial shipment or in the event of an exchange.
- Use our Merchandise Return Label and drop off the item at UPS.
- To find the closest UPS: Call 1-800-742-5877 or go to the UPS Website to use the UPS drop-off locator.
- If instead you schedule a pickup (1-800-PICK-UPS) a fee will be assessed for this service.
Using Another Carrier:
- Ship the item back via the carrier of your choice to:
Attn: Returns Dept.
7406 RT 487, The Mattern Building
P.O. Box 214
Mildred, PA 18632
Send us a message through the eBay messaging system or call our Customer Service department at 1-800-477-3556 to speak with one of our representatives, Mon - Fri, 9am - 9pm EST, Sat & Sun 10 am - 4 pm EST.
We look forward to hearing from you!