| Q: |
Do you have this (item) in a different size or color available? |
| A: |
Our inventory is always up to date. We only list what we have available at the moment. If the item doesn't sell, then we will re-list it. If it isn't listed for auction, or in our eBay store, then we can not get it or special order it.
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| Q: |
Can I get additional measurements, try an item on in person, or can you pick out a size for me? |
| A: |
No, these services are not available.
|
| Q: |
Can I have more photos of this item? |
| A: |
No, this service is not available.
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| Q: |
What does New Without Tags mean? |
| A: |
Most of our items are marked as brand new with tags. If they do not have the tags, they are still in new unused condition. Meaning they may have been a store rack display, so may have minor evidence of such exposure.
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| Q: |
Will you barter or accept offers in regards to the items pricing? |
| A: |
No, not at this time.
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| Q: |
Can I have my purchase shipped to a different address, Use a different shipping method, or Pick it up? |
| A: |
No, the shipping policies and services listed are the only options. No exceptions. Please see listing policies for additional info.
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| Q: |
How can I combine my shipping? |
| A: |
Request a shipment hold and complete purchases within 5 days.
On auctions we will adjust your invoice, prior to payment.
On buy it now items, combined shipping discounts are refunded thru Paypal, once the shipment is processed. The system does not yet allow buyers to combine immediate payment items, prior to purchase.
Calculated by combined weight & size, rate varies.
Average estimate for international is $10.00 for each additional item.
Average estimate for domestic is $7.00 for each additional item.
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| Q: |
What are USPS estimated service transit times? |
| A: |
Domestic shipping via USPS Priority Mail estimated 3-6 business days.
USPS Express Mail International estimated 4-8 business days.
USPS Priority Mail International estimated 7-11 business days.
Customs processing not included in international transit estimates. Estimates are provided by the carrier, exclude weekends and holidays and will vary during peak periods.
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| Q: |
When can I expect my order to arrive? |
| A: |
Please allow 24 business hours from payment received to process your order. Transit estimates vary by service and destination. Exclude weekends and holidays. Estimates may vary, particularly during peak periods and do not include customs processing. Please keep in mind that we are not responsible for transit time, it is a service provided by the carrier.
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| Q: |
Has my item shipped? Where is my tracking number, and how can I use it? |
| A: |
Your tracking information will be automatically emailed to you when your item is shipped. Please use your tracking number at www.usps.com. This information may also be available on the auction page under order details.
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| Q: |
Can I exchange or return my purchase? |
| A: |
No, please refer to policies. All sales are final. No return. No exchange. No warranty is expressed or implied. It is the buyers responsibility to know size and preferred fit prior to purchase.
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| Q: |
Why have I not received a response to my email or question? |
| A: |
If the answer to your question is not already listed on the auction page, found in our frequently asked questions automated email, or above. We will respond during business hours, in the order received. Thank you for your patience. |
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