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Returns

Return Policy

Please read our shipping and return policy carefully.

Your satisfaction is our goal; we stand behind 100% of the products we sell.  If you are not happy with a product for any reason simply return the item for exchange or refund.   

Please Note: If you are requesting an exchange all shipping costs will be the responsibility of the buyer.  In addition, if you are returning an item for any reason that we are not at fault, all shipping costs will be the responsibility of the buyer.   

Returns and Exchanges

Prior to returning any item you must contact us to obtain a Return Authorization number.  Return items must be complete in new, unused condition.  Return items must be in original manufacturer’s packaging.  All tags, labels and stickers must be attached.  Please make sure all parts fit prior to cutting, painting or altering in any way.  Altered items are not returnable and non-refundable. 

If you fail to contact Fly-N-Cycle, Inc. prior to returning an item you will be charged a 15% restocking fee.  In addition, if a returned item does not meet all criteria outlined in the paragraph above, you will be charged a 15% restocking fee.

Contact Us

If you have any questions about our return policy, or to obtain return authorization please call us at 866-359-2923 or 815-562-4620