For returns, contact must be made within72 hours of delivery so an RMA number is issued. If there is damage, we can help file a damage claim immediately.
DOA items: In the event you receive a non working unit , we will exchange it free of charge.
Items returned must be in an GOOD condition. We will inspect all returns before accepting the package. We will not accept packages that have missing parts, damages, and packages that have not been approved for return by our initial contact or packages missing an RMA number. These packages will be refused and sent back to YOU at your cost.
1- We have an onsite professional shipping and packaging department and adhere to all shipping guidelines.
2- We will try to ship orders as soon as possible after payment approval unless otherwise stated in description. NOTE: Since there are many ways we offer our products, on rare occasions there is a chance an item may go out of stock that we have listed and sold on eBay. We will do our best to expedite backordered items as soon as possible.
3- Please provide a physical address. We will not ship to a PO Box.
4- Shipping charges are for the (48) Continental United States only.
5- We don’t ship to Canada
6- We charge CA tax on all orders 9.5%
7- If you pay via PayPal, shipping will be to your confirmed address only
Monday through Friday: 9AM to 5PM PST Saturday: 11AM to 4PM (PST)