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fttlittleones

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Returns Policy
Faulty Goods All goods are new unless stated otherwise. We do inspect all our products as best we can without compromising the item. Any item found to be damaged or faulty when received must be returned to us WITHIN 14 DAYS of receipt, please contact us through eBay communications. Non-Faulty Goods We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 14 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable. Returns for Refund These items must be returned to us unused with original packaging intact and in a saleable condition within 14 days of receipt. Goods must be returned carriage paid. Refund of goods purchase price only will be refunded by the same method as the payment was made. Postage and Packing will not be refunded. FEEDBACK It is not always possible to dispatch orders on the same day so we usually dispatch your order the day after payment is received. We aim to deliver your item as quickly as possible and we keep proof of postage on every item. Should there be a problem with the item please let us know as soon as possible so that we can correct the problem for you. We hope that you will never have to leave Negative Feedback and we will resolve the issue for you in a professional and timely manner.
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