Most of the items are shipped to you directly from the warehouse in California.
We only ship in the United States, Canada, Alaska, Puerto Rico, Hawaii, Guam, and Virgin Islands.
Insurance is included for free
Quoted UPS shipping rate is for lower 48 United States only.
Shipping to Alaska, Hawaii and Puerto Rico, Guam, and Virgin Islands requires an additional fee to the S&H amount posted.
No other international shipping unless indicated.
No APO/FPO orders.
We ship within 1-2 business days (Monday - Friday).
Shipments to Canada are shipped only on Thursdays.
The shipping fee for Canada includes any Canadian taxes or border duties; so the buyer will not pay those fees for this item.
All our items are guaranteed to be as described and to be free of defects.
S/H will be combined in multiple purchases.
The UPS 2nd Day Air expedited shipping is also available. (Usa lower 48 states)
Refund/ Returns and Cancellation Policies:
If you are not happy with the purchase or you received a product in damaged condition please notify us within 7 days of receipt of your order. We will ask for photos if necessary. We can offer replacement(s) or refund.
Shipping is non-refundable.
Any item returned must be returned in its original boxes
You must contact us prior to any returns being made.
Returns for refunds are subject to a 20% restocking fee.(if item was in good condition when received)
If you want to cancel an order you must notify us immediately. As long as the item has not shipped we can cancel it. If it has shipped then you will have to wait for the item to arrive and follow our return policy.