GoVacuum offers Free Ground Shipping to anywhere in the continental United States for all of our products, no matter the price. For expedited shipping or shipping outside the continental US, please refer to the charts below:
Our Shipping Rates for US and Canada
| Continental US |
| Order Value |
US Ground |
US Expedited |
Ground for APO/FPO |
Expedited for APO/FPO |
| $1-$9.99 |
FREE* |
$9.95 |
$9.95 |
$14.95 |
| $10.00-$24.99 |
FREE* |
$9.95 |
$9.95 |
$14.95 |
| $25.00-$49.99 |
FREE* |
$9.95 |
$9.95 |
$14.95 |
| $50.00-$299.00 |
FREE* |
$14.95 |
$14.95 |
$19.95 |
| $300.00-$499.00 |
FREE* |
$69.95 |
$69.95 |
$69.95 |
| 500.00 up |
FREE* |
$79.95 |
$79.95 |
$89.95 |
|
| Alaska, Hawaii,
US Protectorates |
| Order Value |
Shipping Cost |
| $0-$50 |
$4.99 |
|
|
|
| $50-$100 |
$6.99 |
| $100-$200 |
$9.99 |
| $200-$300 |
$19.99 |
| $300-$400 |
$29.99 |
| $400-$500 |
$39.99 |
| More than $500 |
Free Shipping |
| |
|
|
|
|
| Canada |
| Order Value |
Canada Ground |
Canada Expedited |
|
|
| $0-$100 |
$14.95 |
$24.95 |
|
|
| $100.01-$300.00 |
$39.95 |
$49.95 |
|
|
| $300.01-$500.00 |
$69.95 |
$79.95 |
|
|
| $500.01-$1000.00 |
$89.95 |
$99.95 |
|
|
| $1000 up |
$119.95 |
$139.95 |
|
|
These rules apply to all products unless otherwise noted, and apply in the continental USA only. Orders for shipments to HI, AK, PR, Guam and international destinations will incur extra charges; these charges will be described in detail to customers before being shipped.
Most items ship the same or next day after you place your order. We use several different carriers to ship our orders including; The United States Postal Service, UPS, and FedEx. For most small, light weight orders such as bags, belts, or filters, we will always ship these by USPS Priority Mail. If the package is larger such as vacuum cleaners, hoses, chemicals, etc. then we will ship your order with UPS or FedEx. If you have any question about the method we will use to ship your order, or if your street address can not receive US Postal deliveries to it, Please give us a call BEFORE placing your order.
The following information only applies to packages shipped via UPS: The map below was generated by UPS, to estimate how long packages generally take to get to you, from us. Since we are located in Virginia (zip code 20164), the map is generated based on that assumption. The map is only an estimate, but we've found it to be pretty accurate.
Our Return Policy:
GoVacuums 60 Day Easy Returns
GoVacuum is proud toffer a 60 day return policy on all products. Our goal is for every customer to be completely satisfied with their purchase from GoVacuum. If you are not 100% completely satisfied, you may return your order to us within 60 days of the purchase date for a full, 100% refund. All packages returned in full, with all original packaging included, will be refunded without a restocking fee*. There is absolutely no risk when placing an order with GoVacuum.Please be sure to package the product exactly how it was received with all packaging material included. There is no need to call and obtain an RMA number, please just use the return label that was included with your order to send us back the product, as well as a copy of your packing slip. For FedEx and UPS shipments please notate the tracking number (shipper receipt number) on the return label to keep for your records.
If you’d like to send back the package on your own, please send all returns to;
GoVacuum.com
Returns Department
14500-G Lee Rd.
Chantilly, VA 20151
Free Shipping Both Ways
GoVacuum includes a free pre-paid return shipping label with every order, just in case something needs to be returned. You may use this label to return an item to GoVacuum at no charge to you. Just another advantage when you buy from GoVacuum.
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