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General Interest
  
Guaranteed Cellular will not accept any returns without prior approval and RMA# (Return Merchandise Authorization Number). If you have to return or Exchange a product, you must contact us at info@guaranteedcellular.net or call us at (347) 462-1500. Products may be returned within 30 days of delivery date for a refund or an Exchange. There will be no refunds on products that have been used. All returned merchandise must be returned in the condition it arrived including all original packaging and accessories in order to receive a refund, credit, or replacement. Should you choose a refund, we will either credit the cost of the merchandise according to your method of payment. If, for any reason, this return policy is not strictly adhered to, Guaranteed Cellular will not be responsible for issuing any credits or refunds and will not do so, on any products returned for any reason. Returns and exchanges are accepted only for items purchased from Guaranteed Cellular and only with prior authorization in accordance with the conditions set forth herein. For Canada or other international returns, the shipping costs as well as the import duties and fees required to get the product shipped back to us will not be refunded. These orders will also be subject to the conditions as stated above.