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| Q:Do you offer combined shipping? |
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| A:Please use eBays add to cart feature. eBay will automatically combine items at check out for all items not yet paid for based on the items combined weight. We cannot combine purchases of single items, items paid for separately will ship separately. Not all combined items will be eligible for a shipping discount if the item has a flat rate shipping. |
| Q:Ebay is not combining my items. |
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| A:If you have issues just request and invoice at check out and we will combine the items manually based on combined weight. We cannot combine purchases of single items, items paid for separately will ship separately. |
| Q:Is this Item comaptible with my part and/or computer? |
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| A:The only models that are compatible with this item that we are aware of are listed in the auction. You will need to match the model number of your original part with the one listed. Please contact your computer manufacturer or documentation for a list of compatible parts. |
| Q:Why did I receive a different part number than what is listed? |
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| A:Some parts being sold are compatible for the part number(s) as listed in the auction. They will work and function correctly in replacement of the original for the models listed in the auction. We ask that you please try the part and if it does not function correctly please let us know the problem you are having and we will be happy to help. |
| Q:Can I get more detailed pictures of this item? |
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| A:We have a high qty in stock on most items and can only supply a general description of the parts listed. For that reason we can not supply specific details or pictures of each item sold. |
| Q:How do I return an item |
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| A:Returns are now processed online through eBay's returns center. To initiate a return, you simply click “Return this item” next to the transaction in My eBay and follow the instructions provided. |
| Q:How do i get feedback? |
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| A:We subscribe to the automatic feedback system offered by eBay. This system automatically gives feedback once its left for us. Once feedback is left for us you will in turn get feedback usually within 2 business days. If you do not receive feedback in return with in 2 business days please let us know. |
| Q:Has my item shipped? |
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| A:All items ship the next business day after the payment is received. Items purchased on Friday or over the weekend will ship on Monday.
Tracking is added automatically to your ebay order located in the Purchase History section of your my eBay account. Tracking is not available for standard and first class mail shipments. |
| Q:How do I pay with a credit card by phone? |
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| A:We use the default payment processor provided by ebay which accepts PayPal, Visa, MC, American Express and Discover. Click the pay now button located on the auction page, in your email, and in your myebay/purchases section and follow the on screen instructions. Please contact bay if you experience problems using they're system. |
| Q:Can i get tracking? |
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| A:Tracking is added automatically to your ebay order located in the Purchase History section of your my ebay account. Tracking is not available for standard and first class mail shipments. |
| Q:Is local pick up available? |
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| A:Yes, Pick up is available Mon - Fri 10am - 5pm est.
GCC
8421 Littleton RD
North Fort Myers, FL 33903 |
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