Shipping & Handling
All items are shipped within 1-2 business day(s) after we received clear payment so we can guarantee the quickest delivery within the Continental 48 US states. All of our shipping services are provided by Ground UPS or FedEx with tracking.
All items must be shipped individually and cannot be picked up. We DO NOT ship to PO Boxes or APO/FPO's.
When you purchase your rug(s) with us, you have 30 days from the day you receive your rugs to live with them and decide whether or not they work for your designated rooms. If you wish to return your rug(s), you can do so by contacting us to obtain instructions for your return. We offer a '30 Days Money Back Guarantee' so once your return is completed we will refund you 100% of your money, with absolutely no restocking fee. All refunds are processed within 24hrs. Kindly allow 2-4 days for your credit to post.