IMPORTANT INFORMATION (for all listings):
Satisfaction is Guaranteed!: Unless the listing states "sold as is, no returns", you may return any item, "no permission needed", within 14 days of receipt in its original, undamaged and unaltered condition.
Listing Errors: If we make a mistake in any listing we do all we reasonably can to make up for it and we welcome your letting us know if you think we have an error or ambiguity in a listing that needs correction or clarification. Also, our Store listings are manually inventoried after each 30 day listing cycle. We have found that we relist far fewer 'sold' items than eBay's system and therefore are reluctant to return to the Good Til Cancelled (GTC) listing format. When this occurs we are not trying to avoid selling you the item; we are truly apologetic for our error when we reluctantly inform you that we must decline the offer because the item was previously sold.
Cataloguing and Grading: Unless otherwise stated, catalogue information and grading guide is from:
Krause Publications' "Standard Catalogue of World Paper Money," Volumes 1, 2 and 3 (i.e., the "Pick" catalogues), "Mexican Paper Money" by Cory Frampton, 2010 Edition.
Latin American banknote printing information is from the American Bank Note Company Archives as compiled by Ricardo M. Magan in "Latin American Bank Note Records",
Criswell numbers (Cr. xx) are from his "Comprehensive Catalogue of Confederate and Southern States Currency" or from Hugh Shull's book on "Southern States Currency".
eBay Store and Fixed Price Listings "Best Offer" System: eBay posts some listings using the 'best offer' phrase and gives an 'end date' for the listing, which IS NOT to be confused with an end date for an auction listing. If you want the item it is better to buy it or make an offer early in the listing period, never at the last minute (when these options are available) because when the listing ends there is no "second" chance system and we cannot be responsive to last minute closing 'best offers' as the eBay system is not 'real time'. We recommend at least a 24 hour window to be sure that we have ample chance to respond... even this can be a problem when we are traveling, but, for most closings this will provide us a reasonable response window. NOTE: We accept the first 'acceptable' offer and do not wait until the end of the listing to pick and choose! Therefore, if you are interested and make an offer which is not automatically declined you stand a good chance of getting the item you are interested in as it is unusual for more than one buyer to make offers at or near the same time. Also, please understand that our minimum acceptable 'best offer' is firm and those who expend their eBay permitted 3 offers and are still too low should not send us e-mails requesting 'what will your take for the note' and we will not make any reply to such requests.
Questions About Our Listings: Your inquiries about eBay items should be made from the listing in question and only relate to that listing. If you have inquiries about several listings or wish to send us a direct e-mail the please do not use eBay listing numbers. Please, use item Title or Description information or better yet our Custom Label or SKU number will help us identify the exact listing you are interested in ( using our numbers vs eBay listing numbers will same delays and improve our ability to respond to your questions... Ebay listings are assigned new numbers for each relisting and we simple do not use the system to track our items.)
Bid or Best Offer Retractions: A seller cannot retract a buyer's bid nor Best Offers, especially, after a sale closes, only the buyer can do this, You must contact eBay for any such retraction. Best offers that we respond to prior to notice of your wish to remove the offer may be treated as a sale by eBay and we would need to go through the Unpaid Item process to 'undo' the sale.
Requests for Scans: If for some reason you need a scan other than that provide in the eBay listing then please contact us with the specific details of your request, we cannot accommodate all requests, but, we will do what is reasonable... DO NOT SEND REQUESTS FOR SCANS VIA EBAY MESSAGE SYSTEM as eBay does not provide a feature to permit responders to attach scans to responses from buyer questions nor does eBay provide an e-mail address of the buyer unless the buyer expressly has it included in the message.
Invoicing: NON-PAYPAL users are requested to contact us if they wish to use other less costly S&H means (see your options in our Store Page on S&H). PLEASE, DO NOT USE CHECK-OUT NOR PAY FROM THE eBay WINNING BUYER NOTIFICATION unless you are a PayPal user and you are ONLY purchasing a single listing!!! Please, await our seller's invoice so that we can combine your items for the correct S&H cost. If you pay from the winning buyer notice which eBay sends as their 'invoice' rather than await the sellers invoice you will simply the sum of the individual S&H costs. This will save us both time and you, possibly, some money. In most cases PayPal recommends to a seller to refund the full amount and send a new invoice when mistakes are made. Failure to do so may jeopardize the buyers ability to meet the payment method requirements for buyer protection.
Payment: Payment is required by eBay to be made with PayPal or an equivalent credit/debit card acceptance system. However, if a buyer does not complete check-out and contacts the seller requesting another method of payment it is our understanding that the sale can be completed by other means of payment than PayPal; sellers are just banned from stating this in the individual listings. For buyers who cannot obtain a PayPal account due to where they live, for example, we wil be happy to do what we feel is reasonable to accommodate your needs.
Shipping and Handling: AND Loss or Damage in Shipping: Please, refer to our Store Page SHIPPING & HANDLING for details
Returning Items: Returned items must be in their original holders, in their original and undamaged condition as the appear in the scans for their listings. PayPal users must return items in a manner as specified by PayPal's protection policy. This policy can be found on the PayPal site or the buyer can contact PayPal Customer Service for assistance in meeting the requirements for returning items, such as, when to provide delivery or signature confirmation, insurance, or what level of service must be used for returning the item. In general, when only a single item is involved the buyer's responsibility for returned merchandise is the same as that used by the seller for mailing to the buyer. In any case where an item is returned the buyer the returned parcel must be declared as "Returned Merchandise" when a customs declaration was required for the original mailing from the seller to the buyer.
Feedback: We use eBay's automated feedback system. We select the system settings to provide feedback after and item has been paid for, mailed, and the buyer's feedback has been posted to the system. Please, do not ask us to provide feedback under other circumstances. The system is subject to numberous errors and if your feedback from us does not come soon after you have left yours for us then contact us and we will manually go into the system and provide your feedback (please, understand that in a rare occasion even a manual attempt to overcome the eBay system error may not be successful).