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| FAQ
1. Buy-It-Now items require Immediate Payment. You must purchase and complete payment via PayPal before you are officially the winner of the item. Please make sure that your shipping information is set to your final shipping destination before submitting payment. PayPal will not allow us to ship packages to destinations other than that listed on your payment.
2. Free shipping is included for US purchases within lower 48 states (PO BOX and APO/FPO will be shipped at an additional charge, you must select Priority mail upgrade). International shipping fees are set at $49.99 for iPhones and iPads, and $99.99 for laptops (less for Canada). We do not ship desktops internationally.
3. International shipments are subject to custom fees. We will not mark a lower value than the payment amount. Please check with your local customs office about any customs fees.
4. We process shipments within 1 day, Monday-Friday. If you purchase an item Friday afternoon, Saturday, or Sunday, your item will ship out on Monday.
5. We ship via FedEx, unless stated otherwise. If you have a PO BOX or APO address, you must purchase the USPS priority shipping option.
6. All items over $250 require a signature upon delivery per PayPal policy. Please use a shipping address where you are able to sign for the package during business hours. If you are unavailable to sign, FedEx will make 3 attempts to deliver. You can also call 1-800-G0-FEDEX and ask them to hold your package at a FedEx location for pickup.
7. Please make sure the address on eBay and PayPal during check out is the address you want for delivery, as we are required to ship to this address per PayPal policy. We are unable change the shipping address once payment has been made.
8. We package our items carefully with bubble wrap, peanuts, and sturdy cardboard boxes. If your item does arrive damaged, please keep all packaging, and contact us immediately. All shipping claims must be submitted and approved by the carrier (FedEx) before a refund can be issued. Typically, FedEx will pick up the item and packaging for inspection.
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