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  • Store Policies

Shipping

Orders will ship Monday through Friday 7:00 am to 4:00 pm Central time. All orders are shipped via UPS Ground within the 48 contiguous states and via USPS to Alaska, Hawaii. We ship Internationally by USPS Global Priority Mail. 

Express shipping is available:

UPS 2nd Day Air® and UPS Next Day Air Saver® exact cost will be  calculated and displayed during the payment process.

 

We welcome international orders, but please be advised that the shipping rates for auctions are configured for U.S. customers only!

If you are ordering from outside the U.S., you should receive two invoices - one auction price with postage within U.S.A. and the second invoice with additional shipping cost to your state.

Refunds & Returns

iTargetMarketing guarantees that you will be satisfied with your purchase. You have 14 days from your purchase date to decide whether you like it or not, and if you are unsatisfied, you may return it. We will exchange item or refund your money less postage and  15% relist fee . It's our responsibility to ensure that your purchase process is safe and hassle-free. We will alleviate your concerns so that you can focus on the excitement of your new purchase.
Items that have been worn, resized, engraved, or altered or damaged in any way cannot be accepted for return. Items will only be accepted if they are returned with all of the original packaging materials, as specified below and negative feedback is not given to us.
1. You will need packag in a outside-shipping carton, to prevent damage in transit.

2. Place it inside a shipping box, and cover the box with mailing tape.

3. Ship the item by mail, fully insured for the value of the item. You are responsible for all insurance and shipping cost.

4. Email us before shipping. We will notify you once we've received and processed your returned item.

5. Any unauthorized, improperly packaged, or non-insured returns will be returned to sender.

 

Payment & Checkout

Checkout Procedures
Choose from the two checkout options described below. For both options, your final total, including shipping, will be calculated and displayed during the payment process. If you are the winning bidder, you may also return immediately to the auction to begin the checkout process. 

Just look for the "Checkout Now!" button on the auction page, 

 

then follow the on screen prompts to complete your transaction. Please allow up to ten minutes after confirmation of your purchase to access checkout or Email Confirmation. After winning an eBay auction, we will send you a confirmation e-mail containing your eBay item number, the product name, auction end date and your winning bid. Please access the secure link included in this email to complete your transaction.

If you have not received this e-mail within 24 hours of your auction win, please contact us by email with your eBay auction number and email address associated with this winning bid.

Simply follow the online instructions to complete your checkout. You will have seven days from the end of the auction to complete your checkout.

After completing checkout procedure click on any payment link and make payment. Once you have paid for your item you will receive a second email containing your order number and order total.

Note: These emails will be sent to the email address we receive from eBay. We are unable to change an email address during the processing of your winning bid.

We accept VISA®, MasterCard®, American Express®, Discover® 

You must use our online checkout by clicking through the payment link found in your winning bid confirmation email or returning to the eBay item page and clicking the "Checkout Now!" button
 

Payment is requested within 3 days of auction closing.

All bidders must be 18 years of age or older.

 

Limited Lifetime Warranty

Your Yukon Advanced Optics product is warranted free of defects in materials and workmanship for lifetime after the date of purchase. In the event of a defect under this warranty, we will, at our option, repair or replace the product, provided you return the product. This warranty does not cover damages caused by misuse or improper handling. This limited lifetime warranty does not cover the image intensifier tube found in most night vision devices. The image intensifier tube is covered under a limited three-year warranty. Also, this warranty is null and void if installation or maintenance is provided by someone other than a Yukon Advanced Optics authorized service department.

 

Any product returned under this warranty should be sent to the following address, packaged in a sturdy, outside-shipping carton, to prevent damage in transit, with return postage prepaid to the address listed below; in addition, it must be accompanied by the following items:

 

 

  1. Letter explaining the unit's problem
  2. Copy of the original receipt showing when and where the product was purchased
  3. Return Shipping Information including return address and contact person

  Yukon Advanced Optics Inc.

Attn: Warranty Department
201 Regency Parkway
Mansfield, TX 76063

 

This warranty is non-transferable and is only valid if the product is registered 30 days after the product has been purchased. You can register your Yukon product either online or by mailing in the registration card.
If online registration is not an option, please fill out the enclosed registration card and return it to the above address. You will recieve a Limited Lifetime warranty. Thank you.

Delivery

We ship items within USA and Internationally. Once payment has been received, most items ship for 24 business hours. Delivery period within US 1-5 business days, Canada 5-7 business days, Europe and UK 5-7 business day and Australia 7-10 business days.

International shipping: if shipped by United States Postal Service -
tracking number may not be available. Customer will see where Postal
Service received package from the sender, but may not see where the product
is located while in transit (the way UPS or FedEx does it)

Feedback Policy

We have adopted a feedback policy that seems to work for both us and our customers. On a regular basis, we go through our feedback file and submit feedback for all of those who have filed feedback on us. This policy ensures that everyone gets proper recognition and makes the process a bit smoother for both parties. If you are satisfied with your transaction with us, please leave your comment on our file and we will be sure to reciprocate when we do our updates. Before posting negative feedback please contact us so we can work it out. If negative OR neutral feedback is posted before you contact us to resolve the matter, then all refunds are VOID and the sale is considered FINAL. We are willing to work things out before neg or neutral feedback is posted.

 

Contact Us

Email is usually answered within 1-6 hours. Most email programs allow you to block email messages that contain certain words or are sent from addresses that you specify. The process for blocking unwanted email varies depending on what type of browser or email program you have. In most cases, you'll need the sender's email address. For more information about how to set filters, consult your email program's Help files or contact your email provider.

Please check all your email folders.

 

 

International  customers, please NOTE:

due to US Customs Regulations, we cannot mark packages as gifts.

 



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