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| Q:What is your return policy? |
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| A:We do not offer returns. If you have a problem with your order, please contact me through eBay's My Messages system and you can rest assured that I will work with you to resolve any issue. |
| Q:Do you combine shipping? |
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| A:The multiple item discount process works as follows:
1. Buy first item but do not pay.
2. Continue shopping for next item(s), do not pay.
3. Request invoice from us once you are done ( I will send you an invoice with discounted shipping of at least 50% off for each additional item only, shipping for first item is paid in full) 4. Pay |
| Q:When can I expect my order to arrive once you have shipped my item? |
|
| A:USPS Priority Mail(domestic) 2-3 business days
USPS Express mail (domestic) 1-2 days
USPS Priority Mail (international) 6-10 business days. Note: Customs may delay package
USPS Express mail (international) 5-7 business days. Note: Customs may delay package |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Please see "Shipping" in item description page. |
| Q:How fast do you ship? |
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| A:We try our best to ship your item(s) within 24 hours of payment. |
| Q:Are your items authentic? |
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| A:YES, all of our items are Guaranteed authentic. If you find our items to be "fake" we will give you a full refund. Of course, this will not happen because we do not sell fakes. |
| Q:What does "marked inner label" mean? |
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| A:These items were purchased at a discounted price so when TNF sells these items at a discount price, they mark the "O" and or "A" on the inner THE N"O"RTH F"A"CE label. This is done so that people will not try to return these items for full retail credit and it also voids the warranty. |
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