| To calculate combined shipping for mutliple item purchases, simply take the highest shipping charge and add $1.50 for each additional item purchased! To qualify for combined shipping, all items must be paid for in one payment. |
|
|
|  |
|
|
Bidding
|
Legal Disclaimer
Before bidding on any auction, please check the local, state, and federals laws governing where you live to
ensure the item you are interested in purchasing is legal for you to buy and own.
By bidding, you certify that you are over the age of 18 and are a legal adult able to legally purchase and
own the product you are bidding on. Iron City Blades is not responsible for any unauthorized or illegal purchase
or use of any product that we sell.
|
Payment
|
Payment Options
All Payments must be made within 7 days of the end of an auction.
We prefer PayPal payments, but we also accept Mastercard, Visa, American Express, and Discover Card.
Personal checks, money orders, or cashier's checks are also accepted as payment, but these methods may
lengthen the amount of time before the item ships.
- When paying with a personal check, please allow 7 days after receipt for the check to clear.
- Payment must be made in US dollars.
- For payments made by mail, please include shipping address and ebay item number.
Send payments to:
Hale Distribution
348 N. 2nd Street
Wormleysburg, PA 17043
Sales Tax
We are required to collect 6% sales tax for items purchased for shipment within the state of
Pennsylvania.
|
Shipping
|
Shipping and Handling Fees
We charge a fixed price estimation of actual shipping and handling costs and fees. Unlike some ebay sellers,
we do not seek to profit from the fee we charge for shipping and handling. We do offer a combined shipping
discount on almost every item we sell. You pay the highest shipping charge for the first item and $1.50 for
each additional item. This discount is only available when you pay for all purchases as one payment.
Domestic Shipping
Whenever possible, we prefer to use The United States Post Office (USPS) Priority Service for
all shipping. To save our customers on shipping charges for smaller and lighter items, we occassionally use
USPS 1st class postage. We are willing to offer additional shipping methods to accommodate customer requests.
Purchases usually ship within 1 week of payment. Please allow 1-2 weeks for delivery of all domestic packages.
International Shipping
Whenever possible, we prefer to use The United States Post Office (USPS) Global Priority Service for
all shipping. We are not responsible for any customs charges that may be incurred. If International shipping
charges are not specified, please contact us for shipping rates.
Purchases usually ship within 1 week of payment. Please allow 2-3 weeks for delivery of all international packages.
|
Special Order Items
|
Availability
Many of the items we sell are considered special order items and are not kept in stock locally. These items are
subject to availability from the manufacturer. In the event any special order items purchased that are not
available or out of stock, you will receive a full refund and a full apology. No backorders will be accepted.
Shipping
Special Order purchases require additional time for processing and shipping. Please allow 2-3 weeks for
delivery of all Special Order items.
Custom Orders
In addition to what we have offered in our eBay store, we have access to many more items. If you don't see what
you're looking for, please contact us and if we can get it, we will.
|
Return Policy
|
Replacements
In the event an item purchased is damaged and a suitable replacement is on hand and available, we
will be happy to provide a replacement. Unfortunately, this is often not the case, since many of
the items we sell are rare, unique, or only available in small quantities. In the event a
replacement is not available a refund will be issued.
Refund Policy
We will refund the purchase price of any item returned to us with 7 days of receipt for any reason,
provided the item is in original condition. The cost of shipping is non-refundable.
|
Feedback Policy
|
Feedback
We subscribe to the golden rule, "Treat others the way that you want to be treated." Therefore we make
customer service our primary focus. As a customer, your primary responsibility in a sale is to pay in a
timely manner. So once you've made your payment to us, you can expect positive feedback. We're not going
to hold our praise of our customers hostage in exchange for positive feedback. We do however love to hear
from satisfied customers via feedback and especially email.
Problems
Problems do occur from time to time, but we will always do our best to correct the situation. However,
we can't fix problems we don't know about. So, please, before leaving negative feedback, contact us and
allows us to try to correct the problem.
|
|
|